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August 14, 2013. The Energy Industry and Workday: A Customer Panel Discussion About the Benefits of Workday. agenda. Introductions Overview – Pioneer Energy Business Case Business Goals Evaluation Criteria Why Workday? Project Scope Benefits Next Steps
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August 14, 2013 The Energy Industry and Workday: A Customer Panel Discussion About the Benefits of Workday
agenda • Introductions • Overview – Pioneer Energy • Business Case • Business Goals • Evaluation Criteria • Why Workday? • Project Scope • Benefits • Next Steps • Overview – Arch Coal • Business Case • Business Goals • Evaluation Criteria • Why Workday? • Progress • Audience Q&A
House rules and info • Reminder: You’re on mute! • This is being recorded and materials will be distributed to attendees. • If you have questions, please submit using webinar control panel. • If we do not get to your question, we will follow up with you after the user group. • A brief feedback survey will be sent via email. Please help us by filling it out!
Meet collaborative solutions WHO WE ARE WHAT WE DO HOW WE DO IT • A go-to Workday consulting partner – one of the originals--with a strong reputation in the industry • Seasoned consultants with 10-15 years of experience with enterprise solution delivery • Over 170 Consultant Certifications • Workday product leads across the entire Workday suite • Thought leaders in the ERP industry • Implement and optimize the full spectrum of Workday solutions • Work with customers of various sizes in various industries – experience with organizations ranging from 1,000 – 200,000 employees • Deploy Workday globally, in over 100 countries to date • Use real-world experience and best practices to deliver projects that exceed expectations • Technical and functional expertise – most Workday Product Leads in ecosystem • Leverage in-house developed CYNERGY™ for Workday methodology • Built Change Management activities in CYNERGY™ to optimize deployments • Use a proactive management approach to ensure that projects are finished on-time and on-budget
Presenters • Kathleen Leavy • Engagement Manager • Collaborative Solutions • 10+ years of HCM and Payroll implementation experience • 8 Workday implementations Dave Pesch Director, Talent Management Arch Coal Bill Schneider VP, Information Technology Pioneer Energy Services
About Pioneer energy services Founded: 1968 Industry: Pioneer Energy Services provides land contract drilling and production services to oil and gas exploration companies large and small. Locations: Pioneer is located throughout the major oil and gas regions within United States and Colombia. The Corporate headquarters are located in San Antonio, Texas. Employees: approximately 3,800 worldwide (3,200 within the U.S utilizing Workday)
Business case • Legacy system could not meet the current or future needs of the organization • Intricate payroll complexities couldn’t be effectively or efficiently handled. • Limited ability to expand functionality and integrate additional systems. • Numerous payroll inconsistencies and errors each pay period. • No ability to automate business processes. • No Employee and Manager Self Service Capabilities.
Business goals • Accurate and efficient payroll processing • Reduce manual entry • Automate retro pay calculation • FLSA and Multi-state Tax Compliance • Automate many of our current processes and provide the ability for electronic review and approval (Hire, Promote, Transfer, Pay Increase, Terminate) • Facilitate and ease onboarding of new hires • Automate absence management (FMLA, Vacation, Sick Leave, LOA) • Increase visibility and reporting functionality • Provide employee and manager self-service • Automate and streamline employee changes • Option for paperless payroll with online visibility of pay slips • Online Benefit Open Enrollment • Reporting visible to all managers
Evaluation criteria Human Resources • New Hire Processing • Position Management • Employee Pay rate Management • Benefits Management • Compensation Management • Performance Management • Learning Management • Employee/Manager Self-Service Payroll • Efficiency of Payroll Processing • Multi-state Taxing • FLSA Compliance • Garnishments Technology Platform • Integration Ability • Update Management • Workflow Capabilities • Reporting Capabilities • Security Architecture • Platform Direction
Why workday? • Efficient and accurate payroll processing • Retroactive change processing • Automated FLSA and handling of multiple garnishments • Ability to run payroll calculations concurrently • Flexibility and capabilities in electronically automating business processes • Ease of automating employee benefits enrollment and ongoing management • Technology platform • Update management • Reporting functionality imbedded within the application and security • Integration capabilities • Overall roadmap • Implementation time and overall total cost of ownership
Project scope Go-Live: 4/1/2013 • Workday Core HCM • Absence Management • Benefits • Compensation • Payroll • 19 Integrations
benefits • Significantly improved system performance and availability • Largest Pay group – 1,350 employees (Calculation time of approximately 10 minutes) • Payrolls processed more timely which allows time for additional review and audits to ensure accuracy. • Consistent payroll calculation results • Ability to delegate HR processes to field locations through the use of Workday business processes • Manager visibility to effectively manage direct reports • Manageable integrations with benefit providers, banking institutions and other on-premise systems. • No maintenance of on-premise infrastructure or application updates • Disaster recovery and systems security managed by Workday
Additional planned phases • Employee and Manager Self-Service (September, 2013) • Online Benefits Enrollment (November, 2013) • Expand use of Business Processes (December, 2013) • Total Compensation Statements (Q1, 2014) • Employee Onboarding (2014) • Time Tracking (2014) * • Recruiting (2014) * • Performance Management (2015) * Modules not currently purchased
About arch coal Founded: Arch Coal was formed in July 1997 through the merger of publicly traded Ashland Coal, Inc. and privately held Arch Mineral Corporation. Industry: Energy/Coal Locations: Mining complexes located in Wyoming, Utah, Colorado, Illinois, West Virginia, Kentucky, Virginia, and Maryland Employees: Approximately 6,000
Business case • Oracle HCM and Payroll End of Life 12/31/2013. • Oracle become unsupported effective 12/31/2013 and can no longer be used for our HCM and Payroll functions. Moving to a new HCM and Payroll system is now not just a nicety but a necessity. • Oracle system is cumbersome with a great deal of customization. • Oracle system is costly to maintain. • Oracle has limited reporting capability; seriously limits value in strategic decision making
Business goals • Our goal is to implement the entire Workday application by 1/1/2014. Specifically, we will: • Go-live January 1, 2014. • Provide employees and managers access to HCM data. • Free up HR from administrative chores in order to focus on HR strategy. • Be a model for the implementation of other systems across the organization. • Show that sometimes process change is better than customization/building new systems. • Process accurate payrolls.
Evaluation criteria • Went in wide open • Considered upgrading Oracle • Considered ERP solutions • Considered SaaS solutions
Why workday? Workday user experience highest of survey • Overall met our needs more broadly • Other vendors excelled in single processes, fell short in others, offerings limited • Workday is a growing provider of Saas and reputation is very high, leading edge, and gets better all the time with continuous upgrades
progress • Design sessions completed • Business Processes defined and signed off • System Testing in progress • No show stoppers found • Extracting data from legacy systems has been cumbersome • Movement in integrations requirements has been an issue
Questions? Energy Industry questions for Us?Workday411@collaborativesolutions.com