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QUALITY. Liz Walliser, RN, MS, CPHQ Director Quality Office located on 6 th floor. Role of Quality Department. To support physicians to provide best practice Peer Review Review of Quality Indicators Ensure compliance with regulatory requirements (Medicare, Joint Commission)
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QUALITY Liz Walliser, RN, MS, CPHQ Director Quality Office located on 6th floor
Role of Quality Department • To support physicians to provide best practice • Peer Review • Review of Quality Indicators • Ensure compliance with regulatory requirements (Medicare, Joint Commission) • Provide data/feedback to physicians (LOS) • Provide information on upcoming changes
Peer Review • Peer Review-centralized except for specialty practice (ED, Psych, Rad, Path) • MSQC-Medical Staff Quality Committee • Multidisciplinary • Group consensus • Rating system and results entered to report card • Physicians notified of all reviews and outcomes
Physician Report Card • Required by Joint Commission • Ongoing, continual evaluation of practice • Indicators by Specialty • Patient Care • Medical/Clinical Knowledge • Practice Based Learning & Improvement • Interpersonal & Communication Skills • Professionalism • System Based Practice
Focused Professional Review • Required by Joint Commission • Organization evaluates the privilege-specific competence of the practitioner who does not have documented evidence of competently performing the requested privilege at the organization (can also applied when there is a concern)
Core Measures • Acute MI • Congestive Heart Failure • Pneumonia • Surgical Care • Pregnancy • Psychiatric
Core Measures • Acute MI • Door to balloon <90 minutes • Heart Failure • Evaluation of LV function (ECHO, nuc med, cath or normal, mod, severe in progress notes) and document • If LV impaired-ACEI/ARB prescribed on DC • Beta blocker prescribed on DC
Core Measures • Pneumonia • Use Order Set to ensure right antibiotic • Pt is screened and vaccination given unless physician orders not to • Surgical Care • Antibiotic w/i one hour of incision • Antibiotic must be DC’d by 24 hours (except CABG) • Use the right antibiotic • Normothermia intra-op • Glucose control post-op • VTE prophylaxis
Core Measures • Pregnancy • Prevent 3rd/4th degree lacerations • Minimize VBAC • Psychiatric • Reduce # of antipsychotic meds prescribed at discharge • Discharge follow-up (referrals, meds, reason for hospitalization)