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Discover the essence of assertiveness and self-confidence through effective communication, goal setting, self-talk, and coping techniques. Enhance interpersonal skills to overcome obstacles and deal with difficult behavior.
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Module One: Getting Started Learning is not a spectator sport. D. Blocher Assertiveness and self-confidence are comprised of important interpersonal communications skills and traits that can be learned and practiced. https://www.esoftskills.com/
Module Two: What Does Self-Confidence Mean To You? Who has confidence in himself will gain the confidence of others. Leib Lazarow Being confident allows us to set and reach our goals. It provides stability when we are faced with a challenge; it gives us that push that helps us overcome difficulties. https://www.esoftskills.com/
Module Three: Obstacles to Our Goals If you can find a path with no obstacles, it probably doesn't lead anywhere. Frank A. Clark Obstacles are encountered every day of our lives, but what we do and how we react during these events will determine the outcomes of such events. Our reactions to these obstacles will determine if the situation becomes a minor annoyance to a major event. https://www.esoftskills.com/
Module Four: Communication Skills The one who listens does the most work, not the one who speaks. Stephen R. Covey Strong communication skills are essential for assertive interaction with others. Humans are social animals and communication is a very important part of our daily lives. https://www.esoftskills.com/
Module Five: The Importance of Goal Setting Without goals, and plans to reach them, you are like a ship that has set sail with no destination. Fitzhugh Dodson Goal setting drives us and gives us a measure for our successes. Setting goals provides an incentive and helps to push us into completing the goals we set. https://www.esoftskills.com/
Module Six: Feeling the Part When you engage in systematic, purposeful action, using and stretching your abilities to the maximum, you cannot help but feel positive and confident about yourself. Brian Tracy Staying positive will provide you a great asset in regards to self talk and recognizing and working with your strengths. Everyone has weaknesses and by being positive you can recognize your weaknesses and then work on them to lesson to remove them all together. https://www.esoftskills.com/
Module Seven: Looking the Part Clothes make the man. Naked people have little or no influence on society. Mark Twain A person who has a strong sense of personal worth makes a confident, positive appearance. Looking the part is important as it influences the people around us. https://www.esoftskills.com/
Module Eight: Sounding the Part The way we communicate with others and with ourselves ultimately determines the quality of our lives. Anthony Robbins Feeling and looking the part would not be complete without voice. Given that we know that 38% of communication effectiveness is governed by voice quality, improving your overall voice message delivery is worthwhile. https://www.esoftskills.com/
Module Nine: Powerful Presentations It takes me at least three weeks to prepare an impromptu speech. Mark Twain Being prepared is the main tool in giving a powerful presentation. Preparedness provides you with the ability to be ready when the unexpected happens, or when you are called upon to speak up or give a presentation. https://www.esoftskills.com/
Module Ten: Coping Techniques Communication is both a science and an art. Mark Sanborn An assertive, self-confident person uses a variety of coping techniques to deal with the challenges of interpersonal communication. https://www.esoftskills.com/
Module Eleven: Dealing with Difficult Behavior The ability to work with people is as purchasable a commodity as coffee or sugar, but I’ll pay for it more than any other ability under the sun. John D. Rockefeller Each of us can probably think of at least one difficult personality with whom we have had to deal with, either at work or in our personal lives. With a strategy, it is possible to learn what the person does to annoy you, and what you might be doing to aggravate the situation. https://www.esoftskills.com/
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