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Excellent Communication

Learn how to be an excellent communicator by mastering the skills of active listening, public speaking, and storytelling. Discover the value of effective communication and how it can enhance your personal and professional relationships. This guide provides practical tips and techniques to improve your communication skills.

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Excellent Communication

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  1. Excellent Communication

  2. Communication Filters • Expectations • Motives • Emotions • Preoccupation • Jargon or Terminology • Prejudices • Personality

  3. Listening Isn’t Just Waiting to Talk • Listening comprises 45% of the communication process. • Often viewed as a passive behavior. • To be a good listener, we have to decide it’s important. • Skilled listeners are active listeners. • An active listener is a person engaged in what a speaker is saying and pays full attention.

  4. Active Listening • Outline what you are hearing. • Develop examples of the speaker’s ideas. • Develop questions. • Mentally summarize what you are hearing. • Apply what you are hearing to specific situations.

  5. Much More Than Words 10% 55% 35%

  6. Active Listening Good listeners also let the speaker know they are paying attention with their body language.

  7. Public Speaking • Know the material. • Practice. Practice. Practice. • Know the room. • Know the audience. • Overcome your anxiety.

  8. Public Speaking 6. Make first impressions count. 7. Make eye contact. 8. Show your feelings. 9. Make yourself heard. 10. Silence your distractors.

  9. Value of Storytelling • Must have clear understanding of WMU’s mission and articulate it clearly. • Stories should convey core values. • Message is 6 times more effective you if tell good stories effectively. • Storytelling is most powerful tool in your leadership tool kit. • Understand why stories matter . . . it’s how people connect.

  10. Potential Resources • Content: • Impactful stories you are hearing • Personal experiences related to WMU and missions • WMU Annual Report • Missions for Life Booklet • Quarterly Preview (formerly Quarterly Update) • WMU Extranet and Web sites

  11. Potential Resources • Tools: • WMU and age-level PowerPoint templates • WMU and age-level handout templates • Flyers for WMU ministries • Flyers for new WMU products • Sell sheets for new WMU products (features/benefits) • Posters for age levels and ministries • Display banners and brochures • Logos for state WMUs, age-level organizations, and ministries • Brand Resource Guide

  12. Excellent Presentations

  13. Considerations • Assignment: Understand It • Audience: Identify It • Accessories: Do It • Accomplishment: Aim for It

  14. Conscientiousness • Represent WMU • Inspiration from God • Accountability to God • Presentation of WMU

  15. Crafting the Presentation • Opening: Catch their attention • Transition: Hold their interest • Body: Presentation points • Closure: Audience response

  16. Fleshing It Out • Correlate WMU with the Theme • Connect WMU to the Scripture • Compliment with WMU Stories • Call attention to WMU Objectives • Convince by personalizing WMU for the audience

  17. Conclusion • Tie presentation points together • Conclude appropriately for the audience • Challenge • Decision • Commitment

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