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Creaghan Harry

Creaghan Harry is the owner of Procall (Professional Call Solutions)... where great people and innovative technology combine to bring you the best in call center services. Inbound call and outbound call center services, along with help desk and collection services. You will find our staff responsive, reliable and innovative.

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Creaghan Harry

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  1. Creaghan Harry is a brilliant entrepreneur and founder of Professional Call Solutions.

  2. After successfully starting and selling off a range of businesses in very diverse industries in the early 1990s, Aviation, ISP, Database, Creaghan Harry had a vision for another industry – call center outsourcing.

  3. In the 90s many companies were challenged with further reducing their costs, beginning the exodus of call center programs to India and the Philippines. Unfortunately, the American public soon became annoyed and frustrated with the language and cultural differences. Creaghan studied the nearshore landscape and settled on San Jose, Costa Rica. Creaghan Harry’s model differed from most in the market, as his approach was to bring in a team of seasoned call center professionals to manage the operation.

  4. With a great USA based sales team, they were able to attract several Fortune 1000 companies handling both inbound customer service programs and outbound telemarketing.

  5.  As the business continued to grow, Creaghan Harry worked with a consulting firm to study the region and determine if expanding within Costa Rica was the best approach or if another location was a better choice.

  6. Professional Call Solutions where great people and innovative technology combine to bring you the best in call center services. http://biographycreaghanharry.blogspot.com/

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