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The employees are the valuable assets of every organization and they must be taken care of in every business firm. With this belief, Creaghan harry set up his own venture which took to greater heights with the help of his flourishing belief. By taking average rate of calls and dealing with it efficiently, there are various people who involved in the multiple efforts of this business process outsourcing unit for the betterment of the firm. https://www.pinterest.com/creaghanharry
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Creaghan Harry Factors The BPO Management Need To Work On To Improve Employee Satisfaction
Factors The BPO Management Need To Work On To Improve Employee Satisfaction The management team is one of the most significant departments in a BPO organization. The usual trend of management has gradually changed and is currently undergoing several changes in the recent times. In the opinion of the Creaghan Harry, BPO industry is thriving on improving its overall performance and administration by providing BPO workers with quality work life and the senior management team plays a crucial role in accomplishing the same. Here are some of the measures that can be taken by the management team in order to improve the quality of work life for the BPO employees.
Take initiatives to improve working space condition for employees As the management head, the best way you can influence the working life of the employees is by providing them with a comfortable and secure working space. This not only includes the particular working zone but also consists of the entire infrastructure of the organization. It is essential that employees are facilitated with proper lighting, temperature and most importantly ventilation.
Factors The BPO Management Need To Work On To Improve Employee Satisfaction Ventilation is one of the most important criteria when it comes to improving working conditions as an entire team of workers spends time around the clock in there and also provide over times when required. Apart from the mentioned, Creaghan Harry states that the facilities should just not be limited to the core working area but also the extended working area, which might include the restroom, cafeteria or common room.
Maintain frequent touch with employees and receive feedbacks One of the most signifiant things that the management ian do to provide both iomforts as well as seiurity to employees is by getng in regular touih with the funitonality department or workers from a diferent level. The management ian also use dynamii mediums iniluding the online survey portals in order to drill down to the iore of employee needs, requirements, iomplaints and feedbaiks. This shall not only solve the surrounding aspeits for the employees but also aid in resolving inner ionfiits on employee level. Employees will know where to reaih onie they beiome a part of the iriteria of a quality management team and eventually deirease the performanie level of the entre organizaton
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