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Introducing the Outcomes Star ™

Introducing the Outcomes Star ™. Created by Triangle Consulting Social Enterprise Ltd. What is the Outcomes Star™?. A multi-purpose outcomes tool Measures and supports change Used collaboratively with service users. Benefits of the Outcomes Star™. Consistent, person-centric keywork.

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Introducing the Outcomes Star ™

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  1. Introducing the Outcomes Star™ Created by Triangle Consulting Social Enterprise Ltd

  2. What is the Outcomes Star™? • A multi-purpose outcomes tool • Measures and supports change • Used collaboratively with service users

  3. Benefits of the Outcomes Star™ Consistent, person-centric keywork Empowering – done with not done to Structures the conversation Promotes multi-agency working For services and keyworkers For service users Encourages reflection Provides meaningful outcomes data Holistic and forward looking Ready-made evidence-based tools Visualises progress Integral – not adding another process

  4. Example of an Outcomes Star™ • An outcome area at each point of the Star • Each outcome ‘scale’ is underpinned by a defined Journey of Change • Stars are designed to be reflective tools, completed collaborativelybetween service users and keyworkers

  5. The five-stage Journey of Change Effective parenting (9-10) Finding what works (7-8) Trying (5-6) Accepting help (3-4) Stuck (1-2)

  6. Brief descriptions of each scale

  7. Short illustrated scales for some versions

  8. Detailed scales – in a User Guide or Worker guide

  9. The Outcomes Star™ story so far • The Outcomes Star for homelessness was the first Star, developed in 2003 with St Mungo’s • The Outcomes Star was then published in 2006 for the homelessness sector, thanks to the London Housing Foundation • The Mental Health Recovery Star was next, in 2008, then the Work Star, Teen Star and Family Stars in 2009−10 • Today Triangle have published around 30 versions of the Star, with more being developed • Each version is developed in collaboration with services and tested with practitioners and service users • The Star is widely used in the UK by charities, local authorities and NHS trusts, as well as internationally

  10. A growing family of unique, sector-wide outcomes tools

  11. Well-being Star™

  12. Spectrum Star™

  13. Carer’s Star™

  14. Using the Star and Star Online • Star licences and training are required • Star Online system available for on-screen completion and data analysis • Good implementation depends on planning, integration and support

  15. An example: A family service and the Family StarThe data captured by the Outcomes Star

  16. Star data: macro level – service, cohort and investor data Aggregated for 50 people at 12 months into their journey with project A

  17. “There are a lot of validated questionnaires out there, but no other tool that fills the space that the Star fills. It’s about more than just measuring – it’s about how you work with someone and the values and principles that underpin that.” Dr Gavin Mellor, Director of Operations, Substance “I felt fully involved. It was clear and easy to understand and focused on me as a whole person, not just as a problem. It felt like a conversation - like the first time someone had really listened to me.” Service user comments about the Outcomes Star “The Stars are really good for breaking things down – asking the right questions and highlighting strengths as well as concerns. It’s amazing to be able to see where a service user began and the journey they have been on.” Keyworker

  18. Widely used across the UK and internationally • The first Star for Homelessness was published in 2006 • Today it is used by 1000s of organisations across the UK • Including Local Authorities, NHS CCGs and Trusts, Police and PCCs, local and national charities and CICs, Community Rehabilitation Companies, Housing Associations, care providers and others • Used in Australia, New Zealand, Hong Kong, America, Canada, France, Spain, Finland, The Netherlands, Italy and translated into multiple languages

  19. How Outcomes Stars are developedA collaborative process

  20. For more information Website: www.outcomesstar.org.uk Mail: info@triangleconsulting.co.uk Phone: +44(0) 207 272 8765

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