vision

1. vision objectives impact execution tools partners Manager Employment Services John Coward jcoward@pcrs.ca Content Developer Miranda Vande Kuyt mvandekuyt@pcrs.ca

2. partners vision objectives impact execution tools • Identified Need: • Develop a Virtual Youth Employment Resource Centre providing complimentary services 24 / 7 / 365 to a network of Youth Employment Resource Centres • Communicate with youth utilizing technology they use regularly (Facebook, Linked In, Twitter, RSS feeds) • Theory: • Internet provides service providers the opportunity to interact with clients virtually which permits broader accessibility (geographic, 24 / 7 / 365, & methodology vision

3. partners vision objectives impact execution tools • Identified Service Gap: • An online Virtual Youth Employment Resource Centre with a full range of employment supports and resources, from pre-employment to career planning & continuous learning • Multiple points of access offered (F2F, phone, email, IM, etc.) • Open site (not password protected) utilizing web 2.0 platforms Response: • Develop an online Virtual Youth Employment Resource Centre to address accessibility (anywhere / anytime / anyone), with a full range of services (a Virtual One-Stop-Shop) • Provide Career Development Practitioners with PowerPoint curriculum, on a Web 2.0 platform, enhancing communication, information sharing, and collaboration between facilitators vision

4. partners vision objectives impact execution tools • Re-develop: www.passporttowork.cainto the Virtual Youth Employment Resource Centre (www.virtualyerc.ca) • From a user friendly online information & training resource specifically designed for multi-barriered individuals into a “Virtual Youth Employment Resource Centre” • Replace Hardcopy “Passport to Work” Guides with Flash Drives • Links user to www.virtualyerc.ca from any location • A place to store targeted resumes, cover letters electronically objectives

5. partners vision objectives impact execution tools • Replace Facilitator Guide with: • Lifeskills, Job Search, Career, and Essential Skills Facilitator Resource Centres that include PowerPoint workshop presentations • Introduce a Web 2.0 platform utilizing communities of practices that allow facilitators to share resource, experiences and identify best practices • Increased User Accessibility: • Promote the Virtual Youth Employment Resource Centre as a complement to a network of Youth One-Stop-Shop Employment Resource Centres across BC objectives

6. partners vision objectives impact execution tools FOR YOUTH • A One-Stop-Shop Virtual YERC, where job seekers can access the full range of life, employability, and career planning resources 24 / 7 / 365 • Connects youth (F2F) to Youth Employment Resource Centres and other community-based support services across the province • Online connection to counsellors through “Ask a Counsellor”, 1-800 #, instant messaging (twitter, google chat) impact

7. partners vision objectives impact execution tools • FOR CAREER DEVELOPMENT PRACTIONERS • 24 / 7 / 365 access to continuously updated employment services information, tools, & resources • Facilitator Resource Centres built into each section of the website (Passport to Independence, Passport to Work, Career Passport, Passport to Literacy & Essential Skills) providing off the shelf PowerPoint Workshops and other workshop resources • Continuous Feedback Opportunities utilizing Web 2.0 discussions (Linked In, Facebook, Twitter) impact

8. partners vision objectives impact execution tools • Passport to Work website www.passporttowork.ca • Flash Drives to support online learning as well as the organization of personalized resources • Specialized Facilitator Resource Centres for Lifeskills, Job Search, Career and Essential Skills Facilitators tools

9. partners vision objectives impact execution tools • Mobile Computer Labs • Two sets of 10 laptop computers networked with LCD projectors • Online surveys to collect user and facilitator feedback for continuous improvement of the site tools

10. partners vision objectives impact execution tools • The Passport to Work website is currently being redeveloped as a Virtual Youth Employment Resource Centre using the Web 2.0 platform Google Sites • Purchased www.virtualyerc.ca Flash Drives which are currently being tested with youth job seekers • Focus group testing PowerPoint workshops tailored to each of the Passports • Newly created Passport to Literacy & Essential Skills • Passport to Youth Safety to be developed in collaboration with Worksafe BC execution

11. A job board with continuous RSS feeds from the most effective job posting sites • An employer database on Google Sites platform available for job developers • A Career and Employment Resources Guide organized by occupational sectors • Incorporate a variety of social media platforms (Twitter, Linked In, etc.) • Add Share button that allows users to easily forward Virtual YERC information through over 225 social media platforms execution

12. Alignment with the new “Made in BC” One-Stop-Shop Employment Service Delivery Model with multiple points of entry (no wrong door) Execution: Future

13. Network of BC YERCS • Job Developer • Accessibility: • Same hours as F2F • Can meet youth in the community • Community Resource Links (Red Book, etc.) • Employer Database online • Accessibility: • 24 / 7 / 365 • Ask a Counsellor • Instant Messaging (IM) • Social Media – Facebook & Twitter • Webinars (Skype) • Accessibility: • 24 / 7 / 365 • Questions responded to within 2 business days • Set times for Webinars • Network of BC YERCS in 50 communities across BC • Accessibility: • Storefront sites open M-F 8:30 – 7:30pm, S 12:30-4:30pm • 1-800 number • Texting • Conference Calls • Accessibility: • 6 days / week • M-F 8:30 – 7:30pm, S 12:30-4:30pm • Voicemail 24 / 7 365, responded to within 24-48 hrs Execution: Future Virtual Youth Employment Resource Centre

14. www.passporttowork.ca partners

15. partners vision objectives impact execution tools Educational Partners partners

16. partners vision objectives impact execution tools partners Development Partners

17. Funding for this project was provided by: