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Customer Service . By Ty Sampair. What type of customer. This is suspicious, and Slow methodical customer .
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Customer Service By Ty Sampair
What type of customer • This is suspicious, and Slow methodical customer. To help the situation you would need to, give the customer there space don’t over whelm them with a bunch of options. And he answered all of the suspicious questions very calm and did not get upset for having to repeat himself or to answer the obvious.
My situation A man walks into subway and doesn't know what to get for a sub… I was in subway watching this person order a sub, it took over thirty minutes to order his sub. Then another twenty to pay. http://www.subway.com/Menu/Images/Products/FlashFiles/RPLC_spicy_italian.jpg
Man • The man is just looking for a wile.
Worker • “Hello sir, how may I help you.”
Man • silence…
Worker • “Politely asks again, Hi sir is there any thing I can get for you.”
Man • “What is your best deal, and how much dose it cost.”
Worker • “It is the (ex: Six inch turkey with the meal, that would be four dollars.)”
Man • “I don’t like turkey.”
Worker • “Ok, do you like spicy things?”
Man • “I don’t know, I don’t like it to spicy though. “
Worker • “The hottest thing on it is pepperoni.”
Man • “Ok, lets try it.”
Worker • “What kind of cheese would you like.”
Man • “How much dose that cost?”
Worker • “It comes with the sandwich sir.”
Man • “Ok, American then.”
Worker • “Would you like it toasted also?”
Man • “No!”
Worker • “Ok, would you like veggies.”
Man • “How much extra are they?”
Worker • “They come with the sandwich sir.”
Man • “Ok, them I will only have umm………………. Lettuce,…………………..umm……….. Pickles……….and umm……………… cucumbers.”
Worker • “Ok, any dressing sir? This dose come with the sandwich also.”
Man • “If it is free I will have some ranch and a little mayo.”
Worker • “Will that be all?”
Man • “Yes I think so.”
Worker • “Would you like chips or cookies with your meal?”
Man • “Which one costs more?”
worker • “Either one comes with the meal, you can get any two cookies or a sack of chips.”
Man • “Ummmmmmmmmmmmmm I will take umm……………….. Some chips.”
Worker • “Ok will that be for her or to go? And it will cost four dollars and you can get a fountain drink or a drink in the cooler ether one comes with the meal.”
Man • “I will take a fountain drink for here please.”
Conclusion • In the end I think the worker handled this customer very well and stayed very calm in this situation. When they were done the man walked out with a smile.