1 / 4

What should I do if the internet connection is not stable when the device is connected to a TPlink Router?

You may find that your devices like your mobile phones and laptops lose internet connection constantly when they are connected to the router via Wi-Fi or Ethernet. It may be caused by many factors. Hence this FAQ will help you troubleshoot. For all types of TP-Link Support Australia services, you can easily contact us on 1-800-987-893. TP-Link Support Australia will help you with your problems regarding the TP-Link router. Contact us on our toll-free TP-Link Support Number 1-800-987-893 which is available 24*7 for you anywhere in Australia. Our TP-Link Support team will provide the finest solutions to all your problems. Visit https://www.support-router.com/au/tp-linksupport/ for more information.

customersupport
Download Presentation

What should I do if the internet connection is not stable when the device is connected to a TPlink Router?

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. What should I do if internet connection is not stable when the device is connected to TP- link Router? You may find that your devices like your mobile phones and laptops lose internet connection constantly when they are connected to the router via Wi-Fi or Ethernet. It may be caused by many factors. Hence this FAQ will help you troubleshoot. End End- -device means computer, laptop, front device means computer, laptop, front- -device(s) means your modem device(s) means your modem or main router etc. which the TP or main router etc. which the TP- -Link router is connected to. Link router is connected to.

  2. Case 1 Case 1 Step 1 Step 1 Check whether the connection will be automatically restored after a few minutes. Check the Wi-Fi LED on the router when it happens and see if the wireless network can be found via your end-devices. Step 2 Step 2 It’s probably caused by wireless interference. To change wireless channel, channel width (refer to here) or get away from a wireless interference source, such as microwave oven, cordless phone, USB3.0 hard drive etc. Step 3 Step 3 Check firmware version of your router (here). Upgrade if it’s not the latest firmware. Contact our support if you need assistance upgrading the firmware. Step 4 Step 4 Contact TP-Link support with the information above for further assistance along with devices that are connected and operating system information. Case 2 Case 2 Note: Please only follow the steps below when there is no internet Note: Please only follow the steps below when there is no internet access. access. Step 1 Step 1 Log into the web management interface of the router. Step 2 Step 2

  3. Check firmware version of your router . Upgrade if it’s not the latest firmware. Contact our support if you need assistance upgrading the firmware. Step 3 Step 3 Log into the router in order to check the WAN IP address, Default Gateway and DNS server. Write down all the parameters or take a Write down all the parameters or take a screenshot screenshot. And save System Log (Advanced>System Tools>System Log). Step 4 Step 4 Contact TP-Link support with the information required above for further assistance. Then to you are facing any problem contact TP TP- -Link Support Australi Link Support Australia a. TP TP- -Link routers Link routers are most widely used routers in the world. For all types of TP TP- -Link Support Australia Link Support Australia services services you can easily contact us on 1-800- 987-893. TP-Link Support Australia will help you for your problems regarding TP-Link router. Contact us on our toll-free TP TP- -Link Support Link Support

  4. Number Number 1 1- -800 800- -987 987- -893 893 which is available 24*7 for you anywhere in Australia. Our TP-Link Support team will provide the finest solutions to all your problems. Visit https://www.support-router.com/au/tp-link- support/ for more information.

More Related