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5 Ways to Turn Your Repair Department Into a Profit Center

5 Ways to Turn Your Repair Department Into a Profit Center. Robert Christie. Opportunity Knocks. Instrument Arrival Estimates Custom Work and Step- U p Repair Billing Maintenance Agreements. Instrument Arrival. Condition and Type of Mouthpiece Grease, Oil, Swabs, Accessories Reeds

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5 Ways to Turn Your Repair Department Into a Profit Center

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  1. 5 Ways to Turn Your Repair Department Into a Profit Center Robert Christie

  2. Opportunity Knocks • Instrument Arrival • Estimates • Custom Work and Step-Up Repair • Billing • Maintenance Agreements

  3. Instrument Arrival • Condition and Type of Mouthpiece • Grease, Oil, Swabs, Accessories • Reeds • Name Tag / Shop Sticker

  4. Estimates Who Makes the Call Work Beyond “Playing Condition” Maintenance Records Up-Selling Repair Jobs

  5. Custom Work and Step-Up Repair

  6. Simple Can = Profit • Up-Sell Pads • Prepackaged “Custom” Add-Ons • Teflon Treatment • Receivers and Leadpipes

  7. Custom Finishing Engraving Plating

  8. Billing Flat Rate Jobs VS. Hourly Rate Jobs Recover the “hidden” cost of shop supplies

  9. Maintenance Agreements • On Conversion of a Rental • The 30-day check-up • Complete bill /offer M.A. • School Maintenance • Year-end cleaning • On Return of a Repair • Discuss lowering costs by proper servicing • Add-on opportunity if missed on intake • On A New Instrument • The 30-day check-up

  10. Rental Conversion Arrival in the Shop Each Customer Contact Is A Sales Opportunity Custom Work Maintenance Agreements Step-Up Sale The Estimate

  11. THANK YOU!!Robert ChristieA & G Central Musicrobert@schoolmusiconline.comwww.schoolmusiconline.com248-541-6843

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