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Things to Think About When You Want To Do a Survey. What do you want to know? How can you find out what you need to know? Similar/same surveys Can help in design Can help validate your results May obviate the need for the study How best to reach people at JMU?.
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Things to Think About When You Want To Do a Survey What do you want to know? How can you find out what you need to know? Similar/same surveys Can help in design Can help validate your results May obviate the need for the study How best to reach people at JMU?
Things to Think About When You Want To Do a Survey Constraints Money/time Sample vs. population Mailing/Bulk Email
Things NOT to do Too Long (dining survey) Sensitive Questions Near the Front Double-barreled questions Measure more than one item at the same time Confounds responses and interpretation. Ceiling and floor effects
Things NOT to do • Indeterminate Time (alumni survey question on volunteerism) • Response sets not matched to question or question type. • Bias • Blatant • Subtle
Things NOT to do • “Don’t knows,” and “Neutrals,” and “no opinions” that allow “weaseling out” - Lack of “Don’t knows,” and “Neutrals,” and “no opinions” where they could have important meaning.
Examples and Discussion Study of Coffee Flavors on Visitors to a Coffee Shop 8 am 272 Questions
Examples and Discussion Study of potential clients for new clothing line beginning with questions about measurements and interests in “stretchable fabrics”
Examples and Discussion Do you believe that HOV lanes help reduce congestion and can help reduce pollution? Yes No
Examples and Discussion Do you plan on voting for the independent candidate? Yes No
Examples and Discussion How often do you use a pencil? 7 times 6 times 5times 4 times 3 times 2 times 1 time
Examples and Discussion How often do you attend soccer games? Very true Partly true Not true False Entirely False
Examples and Discussion Most smart people agree that the HOV lane is vital to reducing congestion. What do you think? I agree I disagree
Examples and Discussion Hybrid vehicles use less gasoline, make less noise, reduce owner costs. Please check which of the following hybrid programs you support. Tax incentives for owners Special HOV permisssions during peak hours None
Examples and Discussion Was your meal as good as you expected? Yes No Don’t know Alumni survey question about diversity in workplace.
Examples and Discussion How do you feel about euthanasia? Support Neutral Oppose Don’t know
Examples and Discussion Was the NATO embargo of Iraq in the 1990s effective? Yes No Don’t know
Examples and Discussion Please rate your dining experience. Excellent Terrible