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Blueprint for Success: KPI Dashboard Sep-Oct 2018

Presentation to Healthix Team Meeting on October 31, 2018, highlighting operational and financial strategies, revenue enhancement, new lines of business, employee engagement, and more.

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Blueprint for Success: KPI Dashboard Sep-Oct 2018

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  1. Blueprint for Success KPI Dashboard: September/ October 2018Presentation to the Healthix Team Meeting October 31, 2018

  2. Blueprint for Success: KPI Dashboard Sept- Oct. OPERATIONAL/FINANCIAL STRATEGIC Revenue Enhancement / New Lines of Business Year 1 SHIN-NY Goals Employee Engagement Physicians Referred by Participants ResearchOpportunities HITRUST Healthix Staff Public Health Improvement Projects QE Certification Grants Advocacy PLANNINGON TRACKMONITORCRITICAL RESULTS AS OF September - October

  3. Sep / Oct 2018: Executive Summary • SEPTEMBER • Gateway Vendor Selected: Chenoa Inc. • Current Operations- Milestone: Healthix System uptime 99.37% (Surpassing industry standard 98-99%) - Projects Completed: 58 (23 new integrations) • OCTOBER • Recruited:Rockefeller University Hospital, bringing our total of hospitals to 64 of 64 • Welcome New Staff - Janice Dixon- Jonathan Giles - Anita Nayak- Sofiane Zahaf • Live: NYS DOH AIDS Institute “Linkage to Care” • Live: NYP Hospital (NYPH) CCDA Inbound Integration • Recruitment (as of 10/22) 271 PAs with 595 MDs

  4. Hi Trust: Status Update 10.03.18 • Timetable: • October 15thHealthix submits final evidence to assessor • December 14th assessor certifies Healthix • Certification requires each domain to score: • 71% or higher, or • 62%-70% with a Corrective Action Plan • Each QE must attain HITRUST Certification by December 31, 2018 to retain funding. Management reviews progress with the Security Committee quarterly, and will review with the Audit and Compliance Committee much more frequently until completion. RESULTS: Sep 30, 2018 (T. Rogow)

  5. Achieving SHIN-NY 2020 Roadmap Goals Participation Data Completeness & Quality Consents PLANNINGON TRACKMONITORCRITICAL RESULTS: Sep 30, 2018 (T. Rogow)

  6. Status of Grants RESULTS: October, 2018 (J. Clark)

  7. HIV AIDs Alerts - Current & Future Grants Out of Care • Deliver alerts when a consentin patient is out of care and not virally suppressed at last lab. • Alerts stratify patients by CD4 count to facilitate prioritized outreach Grant #01 • CURRENT STATUS: • Development Complete. Scheduling testing with pilot site. • Projected Go-Live: Early November LTC - HIV Case-finding algorithms Linkage To Care • Identify HIV+ patients who have been lost to care, using diagnosis and lab results. • Deliver real-time alerts when the LTC patient registers at an ED. • CURRENT STATUS: • Pilot site went live on 09/19/18 • Project retrospective in progress Grant #02 At Risk for HIV • Predict the likelihood of contracting HIV AIDs in high risk individuals and deliver patient-specific real-time alerts to care providers, frequent reports to care managers and public health agencies for appropriate intervention. CURRENT STATUS: - Application pending approval. Grant #03 Average time for alert to be delivered = 49 seconds

  8. Appendix

  9. Current Use of Services PATIENTS IN HEALTHIX + 17,000,000 PATIENTS IN PAST 24 MONTHS • MRNs:84,749,687 l EIDS: 28,802,854 • Total Transaction Inbound: 51,848,128 +700 / + 6,102 PARTICIPANTS / PARTICIPANT SITES UNIQUE PATIENT CONSENTS 4, 646,370 NYeC SPECIFIC COUNTIES RESULTS: Sept 30, 2018 (T. Rogow, J. Clark)

  10. Progress toward SHIN-NY Goals:Jan-Sept 2018 The goals at the left are the increases that Healthix must achieve in 2018 to earn the full Performance Payments. RESULTS: Sept 30, 2018 (T. Rogow)

  11. 2018 Blueprint Priorities: QE Certification QE CERTIFICATION 51 TOTAL REQUIREMENTS 51 of 51 COMPLETED 31 Document Requests All Submitted RESULTS: October 30 2018 (J. CLARK / V. DESTEFANO)

  12. 2018 Blueprint Priorities: Employee Engagement Results Updated: Jan 4, 2018 Results Updated: Jan 4, 2018 RESULTS: Sep 30, 2018 (J. Guastella)

  13. 2018 Blueprint Priorities: Advocacy EVENTS (Sep-Oct-Nov’18) ADVOCACY ACTIVITIES (Sep-Oct-Nov’18) Past: 9/6 – HANYS Recruitment Webinar 9/25 – HANYS Satisfaction Webinar 10/2 – Staten Island PPS Population Health Summit 10/10 – HANYS PCMH Practice Transformation Dinner Future 10/23, 10/25, 10/30 – Anthem Recruitment Webinars 12/12 – Brooklyn – American College of Physicians CME Program12/13 – Queens – American College of Physicians CME Program • Goals include: Meet key legislators (10), visit Albany (2) and present at (4) select events • Developed web-based CALENDAR OF EVENTS (healthix.org/humanresources) • NYeC QE TRAINING AND EDUCATION • Kick off Sept. 28 • Physician Engagement Activities / Events • HANYS Physician Engagement Webinars – Sept. 6: NYS PCMH and the Role of a Health Information Exchange; Sept. 25 RHIO User SessionOct. 10 Sponsor NYS PCMH Dinner and Presentation (Long Island) • Anthem Physician Engagement Campaign –mailing Sept. 4| Postcard week of Oct. 15 | Info Sessions scheduled October • CHCANYS NYS-HCCN RHIO Collaborative Series – October 3 RESULTS: Sept 30, 2018 (V. Destefano)

  14. 2018 Blueprint Priorities: New Business, Public Health, Research Opportunities PUBLIC HEALTH IMPROVEMENT NEW BUSINESS / REVENUE ENHANCEMENTS • 2018 Revenue Opportunities: discussions with for-profit firms and enhancing support and new services to our current Participants: • Clareto & Healthix agreement executed July 25– • Clareto is an intermediary between HIEs and life insurers • Business Associates providing services to Participants: • - Inovalon – quality measurement, reporting, data gap closure • - HealthReveal – analytics to support treatment guidance • Future Opportunities: • - Additional life insurer intermediaries • - CarePort – HEDIS/QARR reviews for PPSs • - Disability insurers • - Community Care IPA – bundled payments • Viral load alert for HIV+ patients is going live with Housing Works in October • Planning training with NYC Social Services agencies HASA and DHS in preparation for October go-live • NYS DOH AIDS Institute grant “Linkage to Care” went live in October and will be sending alerts to NYU Lutheran HIV team when patients present who are lost to care RESEARCH OPPORTUNITIES • PROAACT Research project – Identifying asthma patients with Healthix • IBD Research project (PENDING APPROVAL)- Outcomes in Inflammatory Bowel Disease • TIPPING POINTS project (PENDING APPROVAL)-Identifying patient with high comorbidity at risk of hospitalization Results Updated: Jan 4, 2018 RESULTS AS OF September 30, 2018

  15. 2018 Blueprint Priorities: Communications RESULTS: Sep 30, 2018 M. OConnor

  16. Healthix 2020 Vision: Targets Growth, Efficiency and Innovation Ensure a Strong Secure HIE for New York Revenue Enhancement / New Lines of Business • Participation and full data completeness • Accessibility & Quality • Support State policy objectives and projects • Advocacy for SHIN-NY and stakeholders • Value Added Services to current/new Participants • Research and Grant Opportunities • New Business Opportunities (new services to for- profit organizations) for Sustainability Operational Efficiencies Support Value-Based Care Healthix Staff • Cybersecurity and HI-TRUST • QE Certification • Participant Satisfaction • Vendor Partnerships • Engaged Workforce • Reliability and Customer Service • Enhanced functionality, data andservices for current Participants & new partners • Functional improvements of advanced alerts, single sign-on, analytics and improved integrations with provider EHR systems

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