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HOSP210 : Business of Tourism

HOSP210 : Business of Tourism. On the Right Track Library Research Skills & Resources Michelle Ward , January 2008 Okanagan College Kelowna, Library www.okanagan.bc.ca/library. Strategise !. Defining your topic, Approach identifying Keywords Types of Info needed whose Perspectives.

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HOSP210 : Business of Tourism

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  1. HOSP210 : Business of Tourism On the Right Track Library Research Skills & Resources Michelle Ward , January 2008 Okanagan College Kelowna, Library www.okanagan.bc.ca/library

  2. Strategise ! • Defining your topic, Approach • identifying Keywords • Types of Info needed • whose Perspectives Example: Business of Ecotourism ecotourism eco-tourism eco-tours eco-travel eco-friendly travel wilderness tourism nature tourism adventure tourism sustainable tourism / travel alpine / marine ecotourism tourism and environment tourism and sustainability Canada North America British Columbia Okanagan Names of eco-friendly resorts/recreation areas eg. Lake O’Hara Lodge, Yoho National Park business strategy marketing management economic /social/environment aspects Types of info - case studies trends statistics legislation/ regulation certification best practices Perspectives – researchers (academic, industry, NGO), tourism industry, government, tourism consumers, residents, activists … next step! Library Website www.okanagan.bc.ca/library

  3. searching Library Catalogue Voyager Library Catalogue

  4. searching Library Catalogue Voyager Keyword Relevance search

  5. searching Library Catalogue Voyager Request items not held at local campus Downloadable report from catalogue link

  6. searching Library Catalogue Voyager Subject Browse search

  7. searching Library Catalogue Voyager

  8. Find ArticlesGo to Library Websitewww.okanagan.bc.ca/library • Click Find Articles • SelectBusiness & Economics Online Resources • Databases • Hospitality & Tourism Complete • CBCA (Canadian Business & Current Affairs) Complete • CPI.Q Canadian Periodical Index • Canadian Newsstand • Business Source Premier ABI/Inform • Academic Search Premier ! try out all those keywords, try different combinations • ! watch for full-text[PDF] and Where can I get this … ? hot spot

  9. Find Articles Search in Article Databases for Business

  10. Find Articles Hospitality & Tourism Complete database Example 1: Full Text available online

  11. Find Articles Example 2: Example 2: Where can I get this Link to full-text of article in another database

  12. Find Articles Where can I get this Article to be obtained from Interlibrary loan Example 3:

  13. Find Articles Canadian Newsstand database

  14. Reference Resources special In-Library resources: Local Area Files = local newspaper clippings e.g. Kelowna Daily Courier Search Library Voyager Catalogue, by keyword relevance with quick limit, local area files or by subject browse and look for location,Kelowna area file Located in cabinets near copiers, folders in alphabetical order by subject Example subject folders – Tourist trade – British Columbia – Okanagan Valley / Kelowna Ecotourism Recreation areas Hotels Resort names eg. Big White Mountain Tip!For other local community papers e.g. Kelowna Capital News, Penticton Western News, Morning Star (Vernon) plus provincial & national papers search & find full-text from 2004 onwards, using Canadian Newsstand database

  15. Statistics Library Webpage – ResearchData & Statistics Library licensed access to BC Stats downloadable statistical bulletins

  16. Statistics BC Regional Stats and Trend reports

  17. Statistics Library licensed access to Statistics Canada downloadable publications

  18. Statistics • Tourism Statistics websites: • Statistics Canada homepage (public access) Stats by subject Travel & tourism • BC Stats (public access) Business & Industry  Tourism + links to other tourism statistics sites also use A-Z subject  Tourism • Tourism Sector Monitor reports • Canadian Tourism Commission click Research & Statistics • Tourism BC • Research > Tourism indicators • Provincial tourism statistics; regional research & profiles • Example for Thompson-Okanagan

  19. Web Sites for Tourism Regulatory / Policy Agencies • Canadian Tourism Commission > Research & Statistics > market knowledge, product knowledge, industry research, trends & outlook … • Parks Canada, Canadian Heritage …. • Tourism BC (BC Ministry of Tourism, Sports and the Arts) > research • BC 2010 Olympics (BC Ministry of Economic Development) Research Associations • Rene Waksberg’s Tourism Research links > research Industry Associations • World Travel & Tourism Council > document resource centre • Tourism Industry Association of Canada > issues • Council of Tourism Associations of BC • Canadian Sport Tourism Alliance > reports • Aboriginal Tourism Association of BCBC Wilderness Tourism Association Others • Lonely PlanetFodor’s • Google Scholar [use with caution – source of scholarly articles]

  20. Acknowledge & Cite ! keep Records of your Sources … References Books & chapters in books, videos Authors, book & chapter Titles, Publishers/Producers, Place & Date of Publication/Production … Articles Article authors, titles; Journal/newspaper/magazine Titles Volume, Issue & Page numbers … When sourced in online journals or library databases orwebsitesadd: Library Database / Online Journal / Webpage names & urls Retrieval dates

  21. Styles for Business Writing APA Style

  22. APA Style Book Fennell, D. A. (2003). Ecotourism: An introduction. New York: Routledge. Magazine / Journal Article Vlesides, M. (2006). Green Lodges. British Columbia Magazine, 48(3), 42-53. When Article is retrieved from a Library Database Add : name of Library database accessed and date retrieved Nepal, S. K., & Reid, R. E. (2004). Indigenous ecotourism in central British Columbia. Journal of Ecotourism, 3, 173-194. Retrieved January 17, 2008, from Hospitality & Tourism Complete database

  23. APA Style Web sites Statistics Canada document retrieved from Internet Statistics Canada. (2001). Tourism statistical digest, 2001 (No. 87-403-XIE). Ottawa, Ontario: Author. Retrieved January 17, 2008, from http://dsp-psd.communication.gc.ca.ezproxy.ouc.bc.ca/Collection-R/Statcan/87-403-XIE/0019987-403-XIE.pdf Government / Corporate Websites Tourism British Columbia Research Services (2005, January).Characteristics of the commercial nature-based tourism industry in British Columbia. Victoria, B.C.: Author. Retrieved January 17, 2008, from http://www.tourism.bc.ca/PDF/Characteristics%20of%20Commercial%20Nature-Based%20Tourism.pdf Green Globe (2006). Home page. Retrieved January 17, 2008, from http://www.greenglobe.org/

  24. Help ? come to Library Reference Desk or Ask Us / AskAway (email/chat reference help) from library webpage

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