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Quality Accounts. Tell us what you think. Marie Thompson, Director of Nursing and Quality Mary Aubrey, Deputy Director of Corporate Affairs and Governance. Background.
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Quality Accounts Tell us what you think Marie Thompson, Director of Nursing and Quality Mary Aubrey, Deputy Director of Corporate Affairs and Governance
Background • Monitor’s guidance for the quality report incorporates the requirements set out in the Department of Health’s Quality Accounts Regulations and additional reporting requirements set by Monitor • Every year, the Trust has to compile a Quality Account which is a report on the quality of services our Trust delivers • The aim of Quality Accounts is to provide information about the quality of services that can be compared with other Trusts and accessed by the public High Quality Care for All (DoH, 2008)
Publication of Quality Accounts • To be included in the Annual Report and Accounts and published by end of June 2012 • Publicly available on the NHS Choices website • Quality Accounts to include Community Services quality improvement priorities for 2012/13
Format of the Quality Accounts • Nationally agreed content by Monitor • Information to include: • statement from the Board • priorities for improvements • review of quality performance • research and development • data quality • what others say about the Trust
Quality Accounts – External Assurance Requirements • The following requirements will be audited: • Content of the Quality Accounts; • Consistency of the Quality Accounts; and • Three performance indicators in the Quality Accounts • 62 day cancer target from referral to treatment • MRSA • Clostridium Difficile (Local Indicator) • The audit findings in relation to the content and consistency of the Quality Account will be reported in the annual report
Quality Improvement Priorities • The Trust have developed a Quality Account for 2011/12 which looks back at achievements over the past year, but also looks forward to the coming year and where our focus for quality improvement should be • The Trust have compiled a list of priorities falling into the three categories that the Quality Account must address: • clinical effectiveness; • patient experience; and • patient safety
Clinical Effectiveness - Nursing Care Indicators Nutritional Assessment Dementia Enhancing quality of life for patients with dementia Getting the right food Surgical Site Infections Continence Care Good continence care No infections from operations
Participating in North West Advancing Quality initiative that seeks compliance with best practice in six clinical areas: Acute Myocardial Infarction (Heart Attack) Hip and Knee Surgery Heart by-pass Surgery Heart Failure Pneumonia Stroke Clinical Effectiveness To be in the top 25% of performance of Trusts participating in Advancing Quality
Patient Experience Patient Environment Patient Survey To improve Patient Environment survey results Tell us what you think Privacy and Dignity - Single Sex Accommodation End of Life Care Ensure single sex accommodation to provide privacy and dignity for patients Seeking patients and carers views to improve End of Life Care
Patient Safety Falls Infections Reduce Infections: MRSA/ Clostridium Difficile Less falls in hospital Blood Clots Pressure Ulcers Medication Errors Reduce Blood Clots Reduce Medication errors No skin damage
Comments Welcome • Marie Thompson (01253 303567) or • Mary Aubrey (01253 655520) • Complete the feedback form and send to: Mary Aubrey, Blackpool Victoria Hospital, Trust Headquarters, Whinney Heys Road, Blackpool FY3 8NR mary.aubrey@bfwhospitals.nhs.uk
