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YOUNGER OLDER PEOPLE

YOUNGER OLDER PEOPLE. A NEW LOOK AT SUPPORT FOR THE NEXT GENERATION. Lorraine Baillie : Supported Housing Manager : 21/04/10. CHANGING EXPECTATIONS. Changing Customer Profile Higher Standards Want Flexibility Increase in Demand Later. CURRENT SERVICE NEED. Existing Clients Duty of Care

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YOUNGER OLDER PEOPLE

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  1. YOUNGER OLDER PEOPLE A NEW LOOK AT SUPPORT FOR THE NEXT GENERATION Lorraine Baillie : Supported Housing Manager : 21/04/10

  2. CHANGING EXPECTATIONS • Changing Customer Profile • Higher Standards • Want Flexibility • Increase in Demand Later

  3. CURRENT SERVICE NEED • Existing Clients • Duty of Care • Many Recent Changes • Consultation For Future Changes • Low Level Prevention

  4. CHANCE TO GET IT RIGHT • Consultation • Pilot New Services • Look after Current Clients • Assessment of New Clients • Gradual Change Lessens Fear Factor

  5. Prevention rather than cure • CapGemini report • Cost of Removal of Low Level Support • SP cost average £440.00 per annum • Withdrawal increases costs to other services by £550 Costs increase considerably if Residential care or Hospitalisation is needed

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