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Connecting Across Cultures An Operation Frontline Training

Connecting Across Cultures An Operation Frontline Training. What is culture?. Culture is a shared set of values, experiences, beliefs, and practices. Our values Our religious beliefs Our family structure What language we speak The way we interact with others Our beliefs about health

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Connecting Across Cultures An Operation Frontline Training

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  1. Connecting Across CulturesAn Operation Frontline Training

  2. What is culture? Culture is a shared set of values, experiences, beliefs, and practices. • Our values • Our religious beliefs • Our family structure • What language we speak • The way we interact with others • Our beliefs about health • The clothes we wear • The music we like • The food we eat 2

  3. Food as common ground Everybody eats! • Ask about food experiences • Ask about favorite foods • Tell your own stories • Find out what foods may be used as medicine or to promote health 3

  4. Factors that affect food choices Recent arrivals • Level of food acculturation • Comfort with shopping • Family ties All of us • Availability • Traditions • Exposure • Economics • Living arrangements • Preparation 4

  5. Differing roles of foods • Staple foods • Status foods • Traditional celebrations • Comfort foods • Everyday foods 5

  6. Learning about a culture different from your own • Observe • Tap community resources • Check out community groups and attend functions • Ask cultural experts

  7. Keys to cross-cultural communication • Establish a rapport • Express interest • Respect personal space • Appreciate and use silence • Note nonverbal communication • Check for understanding • Listen

  8. Teaching participants with limited English proficiency • Smile • Learn to pronounce names properly • Learn key phrases in other languages • Ask questions in several ways • Use an interpreter • Speak to participants rather than interpreter • Watch for nonverbal clues • Speak clearly and in short sentences • Write down numbers • Remember it will take longer

  9. Closing • Operation Frontline is designed to bridge cultural differences: • Includes healthier versions of foods from many traditions • Offers curricula in 7 languages • Allows people to learn by doing, not just listening • Recognize multiple factors affect food choices

  10. Questions?

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