MPICT: Expanding Availability of Technical Courses

1. MPICT: Expanding Availability of Technical Courses Pierre Thiry, Michael McKeever, James Jones February 1, 2011 For audio call Toll Free 1-888-886-3951 and use PIN/code 461205

2. Housekeeping • Maximize your CCC Confer window. • Phone audio will be in presenter-only mode. • Ask questions and make comments using the chat window.

3. Adjusting Audio • If you’re listening on your computer, adjust your volume using the speaker slider. • If you’re listening over the phone, click on phone headset. Do not listen on both computer and phone.

4. Saving Files & Open/close Captions • Save chat window with floppy disc icon • Open/close captioning window with CC icon

5. Emoticons and Polling • Raise hand and Emoticons • Polling options

6. Pierre Thiry, Michael McKeever, James Jones MPICT: Expanding Availability of Technical Courses

7. ICT

8. ICT Students Workers ICT ICT Society Organizations ICT

9. Confusing Complex Competing Messages Quickly Evolving Diverging Converging

10. What is Convergence?

11. What is ICT? An umbrella term, widely used outside the U.S. and in the U.N., to encompass all rapidly emerging, evolving & converging: computer, software, networking, telecommunications, Internet, programming and information systems technologies.

12. ICT

13. ICT is currently rarely used or recognized in the U.S. The Mid-Pacific ICT (MPICT) Center has adopted the term and is championing its use as a global standard in the U.S. In a global knowledge economy, dependent on ICT, we should have a common framework. Advocating for ICT

15. ICT EMPLOYMENT ICT Job Functions Traditional ICT Related Industries Other Industries

16. MPICT’s Mission MPICT’s mission is to coordinate, promote and improve the quality of ICT education, with an emphasis on 2-year colleges, in: Northern California, Northern Nevada, Southern Oregon, Hawaii and the Pacific Territories.

17. MPICT’s Goals Develop partnerships among higher education institutionsto increase and improve the region’s ICT education capacity. Deepen and expand collaboration with industry to create an ICT workforce that fully meets the region’s economic needs. Identify, implement and disseminate ICT education best practices in the region, working towards a standardization of ICT competencies, skills and education approaches. Develop fully articulated ICT education pathways and work to implement it throughout the region. Expand and diversify the region’s ICT workforce. Enhance linkages to global ICT educators and employers.

18. MPICT’s Region

19. Extraordinary Educational Resource Using the ElluminateCCC Confer platform, available free to California community colleges, students are able to: • Attend an instructor led class in person, • Participate interactively in real time via the Internet, • Participate in real time on the phone, • View archived classes any time via the Internet, • Provide transcriptions for ADA compliance, • Download classes to computers (or possibly to mobile devices as audio or video podcasts) • Work on lab exercises in person or via collaborative remote access to real equipment, • Confer with teacher interactively during in-person, online office hours

20. Platform Teaching Experiences

21. Extraordinary Outcomes Leveraging CCC Confer, instructors can achieve: • Improved Student Recruitment • Improved Student Retention • Improved Student Completions • Better Student Performance • Improved Student Relationships • More Engaging Classroom Experiences • Remote Guest Lectures • Remote Site Visits • Voices of Past Students

22. Extraordinary Opportunity Let’s move beyond average!

23. Distributed ICT Education Make ICT Courses at One Community College Available to Students at Many Community Colleges • Leveraging Equipment Investments • Leveraging Teaching Efforts • Increasing Quantity, Breadth and Depth of ICT Course Offerings in Region • Increasing advanced and specialized course offerings in region • More Efficiently Engaging Industry

24. Synergy Project

25. Synergy Hypothesis • If we scale up our innovation: using CCC Confer to deliver ICT courses in a hybrid in-person, online and archived format throughout California. • To a distributed ICT education system in which faculty offer courses in this hybrid format from their schools, programs can elect to promote those courses and integrate them into credentials at their schools, and students can easily and cost-effectively enroll in these courses from anywhere in the State/region. • We will enhance ICT Education in the following ways: There will be a greater breadth and depth of ICT course offerings; colleges will be able to offer and justify more specialized and advanced ICT courses; rural students and programs will have access to richer ICT offerings; more specialized ICT laboratory equipment investments will be justified and available; students will be better able to enroll in the courses they want when they want them, even in tough budget times; program, course and student outcomes will improve; diverse and handicapped student populations and diverse learning styles will be better served; the ICT workforce – and the industries, enterprises and economies that depend on it - will be positively impacted; and college relations with business and industry will be improved. • Because ICT programs will be able to justify developing and offering more specialized and advanced courses and associated laboratories, because they will be able to fill the courses if they open them to more than just students who can show up for every class on time locally. This model is efficient and highly leveraged.

26. Logic Model

27. Deering Success Elements

28. Fall 2009 Pilot • City College of San Francisco • Operating Juniper Routers in the Enterprise • SachinVasudeva& Pierre Thiry • Leveraging $100K Equipment Donation • Cabrillo College • CCNP Building Scalable Cisco Internetworks (BSCI) • Rick Graziani • Foothill College • Information and Storage Management • Mike Murphy • 1st EMC Academic Alliance Offering in California

29. Fall 2009 Pilot Evaluation • 80% of students responded that the ability to take parts of a course online was a major factor affecting not only the decision to enroll but also the ability to complete the course. • Over 90% of students who attended physical class sessions reported that the online equipment and participation of online students during the class session was not a distraction. • All online students reported that their instructors were available and responsive and they did not feel isolated by participating online. • Most (78%) online students whose courses required them to communicate or collaborate with peers reported that online participation did not adversely affect peer interaction.

30. Conference Exposure • Winter ICT Educator Conference • 150+ Attendees 2010 • 200+ Attendees 2011 • Industry and Faculty • Remote access in real time to most presentation sessions • Archived access to most sessions • Presentations promoting use of CCC Confer http://mpict.org/2011_winter_conference_recordings.html

31. Faculty Development • Faculty Development Week – Summer 2009 • ICT Teaching and Learning Tools • 11 Participants • Faculty Development Week – Summer 2010 • Delivering High Impact, Hybrid Online/In-Person Courses • 12 Participants • Online Resource • Distributed ICT Education Teaching and Learning Toolkit • Winter Conference Presentations • 2009 and 2010 • All 2010 Sessions Remotely Available • All 2011 Sessions Remotely Available

32. Fall 2010 Pilot • Santa Rosa Junior College: • Cisco Certified Networking Associate (CCNA) 1 – Network Fundamentals • Cisco Certified Networking Associate (CCNA) 2 – Routing Protocols and Concepts • Adobe InDesign 1 • Adobe InDesign 2 • Cabrillo College: • Cisco Certified Networking Professional (CCNP) – Advanced Routing • Cisco Certified Networking Professional (CCNP) – Troubleshooting

33. MPICT Region ICT Synchronous Courses – Fall 2010

34. Spring 2011 http://www.mpict.org/mpict_region_ict_hybrid_courses_spring_2011.html

35. ICT Educator Resources - MPICT Hybrid and Distributed ICT Education - http://www.mpict.org/ict_educator_resources_hybrid_distributed_ict_education.html Toolkit to Learn How - http://www.mpict.org/pdf/Distributed_ICT_Education_Faculty_Toolkit_7-16-10.pdf Phase 1 Pilot Newsletter Article - http://www.mpict.org/newsletters/q409/article_Phase_1_Distributed_ICT_Education_Pilot_Completed.html Synergy Project Newsletter - http://www.mpict.org/newsletters/q210/article_hybrid_and_distributed_ict_education_survey.html Fall 2010 Courses - http://www.mpict.org/mpict_region_ict_hybrid_courses_fall_2010.html MPICT Website Dissemination

36. Collaboration for Scale

37. Create Faculty Champions Encourage Any and All Uses of CCC Confer Department Conferencing High School Dual Enrollment Courses Online Office Hours (International) Collaborations with Other Schools Remote Guest Lectures… Other Ideas By the way, our focus is ICT, but these ideas are applicable to community college educators in any field! How could you get this going in your world?

38. Mid-Pacific ICT (MPICT) CenterCity College of San Francisco50 Phelan AvenueScience Hall 107/Box S107San Francisco, CA 94112(415) 239-3600 www.mpict.org Q&A James Jones MPICT Director Innovation Coach jjones@mpict.org Pierre Thiry MPICT PI CNIT Faculty pthiry@mpict.org Michael McKeever MPICT Reg. Partner SRJC Faculty mmckeever@mpict.org Grace Esteban MPICT Project Mgr Web Tools Expert gesteban@mpict.org

39. Evaluation Survey Link Help us improve our seminars by filling out a short online evaluation survey at: http://www.surveymonkey.com/s/11Sp_MPICT

40. Thanks for attending For upcoming events and links to recently archived seminars, check the @ONE Web site at: http://onefortraining.org/ MPICT: Expanding Availability of Technical Courses