Costs

1. Managing Risk – IT Project Framework Adapted from “The Evolution of Security” ACM Queue, April 2007 Total Costs Avoidance Costs 2 1 Costs 4 3 Failure Costs Assurance Level

2. Intolerable Total Costs 1 2 Avoidance Costs Costs 4 3 Failure Costs Assurance Level 1. Capitalize Costs Very Challenging to Deal With Invest Over Time High Exposure / Failure Costs High Costs to Assure

3. Tolerable Total Costs Avoidance Costs 2 1 Costs 4 3 Failure Costs Assurance Level 2. Bear the Risk Do Little (nothing) / Set Expectations Not Worth It Low Exposure / Failure Costs High Costs to Assure

4. Tolerable Total Costs 2 1 Costs Avoidance Costs 4 3 Failure Costs Assurance Level 3. Low Priority Do Something When Time & Budget Permits Low Exposure / Failure Costs Low Costs to Assure

5. Intolerable Total Costs 2 1 Costs 4 3 Failure Costs Avoidance Costs Assurance Level 4. Mitigate ASAP Handle Soon High Exposure / Failure Costs Low Costs to Assure

6. Tolerable Intolerable Invest 2 1 High Over Time ?Quickly Costs 3 4 Low Quickly Assurance Level

7. IVK Tolerable Intolerable 2 Loan Processing Customer Service Back Office / TPS Network Consolidation Project New / Competitive Systems Partner Integration Web Based Client Systems 1 PDA e-mail Training High Costs 3 4 HR System Low Internal Web Facilities Maintenance Assurance Level

8. Wholesale Distributor Tolerable Intolerable 2 Order Processing Warehouse Management Back Office / TPS 1 Training High Costs 3 4 Purchasing Supplier Management Low Internal Web Facilities Maintenance Assurance Level