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1. Primary Care need for Healthcare Intelligence and Reporting Tools. Alan Shortt 12th June 2009. 2. “Improvements in standard medical practice have not kept pace with these advances(in medicine and technology). The result is a large and growing gap between what medical care could offer
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1 Primary Care need forHealthcare Intelligence and Reporting Tools Alan Shortt 12th June 2009
2 “Improvements in standard medical practice have not kept pace with these advances(in medicine and technology). The result is a large and growing gap between what medical care could offer and what it does offer.” Dr. James Mongan
3 • Healthcare Intelligence • Business Intelligence • Research Intelligence • Better Patient Care
4 The Problem / The Opportunity
5 Data Overload Information Mastery
6 Historic Personal Solutions
7 The Terrain • Primary Care • Secondary Care • Community Care • Clinical Record • Prescribing • QOF/DES/LES/QMAS • PBC / Patient Tracking / Billing • CPD Revalidation • Connecting For Health • Health Space • Clinical Dashboards
8 Data/Information/Intelligence The Five Is of KPIs Massachusettes General Physicians Organization Massachusettes General Hospital Feb 19 2008
10 Business Imperative wasteful duplication and reproduction of effort data access limited and inflexible manpower costs manpower frustration data redundancy and latency (important clinically) isolated silos/pockets of unlinked information across multiple sites and multiple systems sluggish/inadequate strategic response to evolving needs/trends
11 Patient Imperative “haven’t you got all my information there Doctor?” Opportunities for population health research - eLabs “you’d think they could pull all this information together and make some use of it”
12 Healthcare Intelligence Needs • I need information • I need it now • It needs to be easy to use • I want to access it from anywhere • I want to share it (securely) with other members of the team • Primary Care • Secondary Care • Community Care • Clinical Record • Prescribing • QOF/DES/LES • PBC / Patient Tracking / Billing • CPD Revalidation
Attractive • Intuitive • Accessible • Rapid • Uptodate • Integrated • Invisible • Shareable Design / Content / Execution • Secure • Comprehensive • Relevant • Responsive • Non Threatening • Complementary
14 Reporting Needs - what do I want? • Disease Registers • Prevalence Stats • Review & Recall Stats • Referral Analysis • PBC DES LES QOF other KPIs/metrics • Prescribing Analysis • High Risk Drug Monitoring • Chronic Disease Performance • Risk Calculators CHD eGHR • Automatic Prompts & Alerts • QOF Assessment Visits • Vaccination Programmes • Health Safety Personnel
15 Reporting Needs - how do I want it? • automatic • scheduled • seamless/integrated • effortless • attractive • adaptable • accessible - dashboards/popups/email/intranet
16 Clinical Dashboards
18 THANK YOU Alan Shortt