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The Retail Market – News & Views. Presented to: London Business Interruption Association Presented by: Catherine Rawlin, Partner Mark Jennings, Senior Manager Date: 4 February 2013. Health of the retail industry (ONS, Retail December 2012).
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The Retail Market – News & Views Presented to: London Business Interruption Association Presented by: Catherine Rawlin, Partner Mark Jennings, Senior Manager Date: 4 February 2013
Health of the retail industry (ONS, Retail December 2012) The Retail Market – News & Views
Year-on-year growth patterns for December (ONS, Retail December 2012) The Retail Market – News & Views
Internet sales (ONS, Retail December 2012) The Retail Market – News & Views
The demise of the High Street (retailresearch.org) The Retail Market – News & Views
Already in 2013… • Blockbuster • HMV • Ethel Austin • Jessops The Retail Market – News & Views
But it’s not all bad news… The Retail Market – News & Views
Issues in retail business interruption claims - Scenario • Store in large supermarket chain in South East England • Devastating fire on 20 November 2011 • Re-build and restart trading on 30 September 2012 The Retail Sector – News & Views
Mitigation efforts • Smaller, temporary version of store built in car park • Customers directed to other local stores and on-line ordering • Also, buses laid on to transport customers to nearest store • Marketing of a) actions taken and b) re-opening of store • Discounts given The Retail Sector – News & Views
Basis of claim for loss of gross profit • Expected sales: based on a forecasting model used by the business day to day. • Expected rate of gross profit is based on the year to date for 2012. • What issues would need to be considered? The Retail Sector – News & Views
Examples of issues on loss of gross profit • Reliability of model • Seasonality – sales & gross profit rate • Make up at other local stores or via on-line sales • Recovery on re-opening (the competition did some marketing too!) The Retail Sector – News & Views
Examples of issues for increased costs of working and savings • Cost/benefit of mitigation activities • Potential increased costs at nearby store • Transfer of labour • Fixed cost savings at the affected store The Retail Sector – News & Views
Other issues on retail claims • Viability of business • Losses at distribution centres • Wide area damage following natural catastrophe The Retail Sector – News & Views
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