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Buying and Selling on eBay. Jim Wurster 610-328-3824 jwurster@comcast.net. Introduction Buying Selling Special Features Tips Starting an eBay Business. Introduction. eBay was started in 1995 by Pierre Omidyar when he wanted to sell his broken laser pointer
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Buying and Selling on eBay Jim Wurster 610-328-3824 jwurster@comcast.net (Class #1)
Introduction • Buying • Selling • Special Features • Tips • Starting an eBay Business (Class #1)
Introduction • eBay was started in 1995 by Pierre Omidyar when he wanted to sell his broken laser pointer • To get started, all you need to do is register • But first … (Class #1)
What is an auction? • What does a seller do? • What does a buyer do? • What does eBay do? • The clock • Terminology (glossary) (Class #1)
Kinds of auctions • Reserved price • Live • Restricted access (adult stuff) • Private • You can’t see other bidder’s information • Multiple items • You can buy one item or all (Class #1)
Buy it now (fixed price) • eBay stores (Class #1)
eBay Community • Chat rooms • Discussion boards • Help desk • Q&A chat room • Rules & Safety (SafeHarbor) (Class #1)
Registering • Fill out the forms • Use your Microsoft Net Passport? • What about privacy? • SSL (Secure Sockets Layer) provides an encrypted connection (https and lock) • Your user id and password • eBay rules and regulations • You should read all the agreements that you are agreeing to (Class #1)
You understand that every transaction is a legally binding contract. • You agree that you can pay for the items you buy and the eBay fees that you incur. • You understand that you’re responsible for paying any taxes. • You’re aware that if you sell prohibited items, eBay can forward your personal … (Class #1)
… information to law enforcement for further investigation. • eBay makes clear that it is just a venue, which means it’s a place where people with similar interests can meet, greet and do business. • Please be aware what you are agreeing to. • http://pages.ebay.com/help/community/png-user.html • http://pages.ebay.com/help/policies/privacy-policy.html (Class #1)
After you fill in all your information, you should receive your email confirmation within 24 hours. • If you don’t, you need to get help at http://pages.ebay.com/help/contact_inline/index.html • There is also “live” online help. (Class #1)
User ID and password • Choose your own ID • Remember, it represents you. • No spaces in your ID. • You can change every 30 days, but … • You’ll be told immediately, if what you entered is available and be given suggestions if it isn’t. • Choose a secure password (Class #1)
eBay Home Page • Let’s check it out • Sign in please • Consider who will be using the computer … • Navigation toolbars (at the top) • Home-pay-site map • Search • Buy-Sell-My eBay-Community-Help • Sidebar links (Categories, Sites) (Class #1)
So many ways to get around • Navigation links at the top • Sidebar navigation links • Featured and other specialty item links in the middle • And links at the bottom (Class #1)
My eBay • Setting up your preferences • Monitor your account • Choose your favorite categories • Keep track of what you buy • Keep track of what you sell • Keep track of what you are bidding on • Always keep track of your transactions (Class #1)
Give feedback to others when buying something • It helps sellers • And you will want and value feedback to help you sell better • The feedback page • Keep comments to a minimum, under 80 characters – you don’t need to write a thesis (Class #1)