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Problem Solving in 5 Easy Steps. When faced with a problem or puzzle, what is the best way to tackle it?. Dive in, with no plan Or… Study the problem, discover your resources, and come up with a plan. Coming up with a Plan: Steps in the Problem Solving Process
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When faced with a problem or puzzle, what is the best way to tackle it?
Dive in, with no plan • Or… • Study the problem, discover your resources, and come up with a plan
Coming up with a Plan: Steps in the Problem Solving Process • Step 1 : Acceptance and Understanding - Overall view of the Problem • This step allows you to look at the problem as a whole so that you can understand what you are facing. • Step 2: Analysis and Definition - Detailed View of the Problem • This step takes a closer look at what you discovered in Step 1 and allows you to find details you may not think about. • Step 3: Ideas and Selection - Brainstorming Solutions to Problem • In this step, you use the information you found in Steps 1 and 2 to come up with ideas that fit the criteria of the problem. • Step 4: Use your Solutions! • Looking back over your brainstormed ideas in Step 3, it’s now time to choose one, two, or however many you need to solve the problem. • Step 5: Evaluate - How did your solutions work? • Now you check for the effectiveness of your solution. Did they work? Should you try something else? Do you need to start over? What about a different combination or an improvement?
Coming up with a Plan – Steps in the Problem Solving Process • Step 1 : Acceptance and Understanding • Overall view of the Problem • What is the problem (or puzzle, issue)? • Define what the problem is • What is the goal of solving the problem? • Make life better • Create a better product • Improve the situation • Save money/energy/resources etc. • What are your limits? • Money • Time • Resources • Environment
Step 2: Analysis and Definition • Detailed View of the Problem • Clarify what you KNOW • Research the problem, question what caused the problem • Who/What/When/Where/Why • Gather facts and opinions • Research similar problems and how they were solved (Precedent) • Define your goals in solving the problem and your limits
Step 3: Ideas and Selection • Brainstorming Solutions to Problem • Summarize information gathered in Step 2 • Know the problem, know the limits, and know the situation • What are some solutions to the problem based on your information? • Think big! Think crazy! What works, what won’t work? Then get into the details and perfect the idea. • The best solutions solve more than one problem • Come up with multiple solutions; Plan A, Plan B, etc. • What is the main idea behind your solution(s)? • Support your solution(s) – why is that the best solution to the problem?
Step 4: Use your Solutions! • Chose the solution you think works best to solve the problem • Back up your choice with reasons why you think it’s the best option
Step 5: Evaluate • How did your solutions work? • Did your solutions solve the problem? How? • Did the solution fit within your limits? • Did your solutions create other problems? • Where there better solutions? • What could you do to improve your solution?
Skipping steps is not a good approach in using the Problem Solving method. You want to be well informed in your solution brainstorming. Remember in many cases, there is no such thing as a perfect solution. In these cases, compromise is required to solve a problem.
Coming up with a Plan • Steps in the Problem Solving Process • Step 1 : Acceptance and Understanding • Overall view of the Problem • Step 2: Analysis and Definition • Detailed View of the Problem • Step 3: Ideas and Selection • Brainstorming Solutions to Problem • Step 4: Use your Solutions! • Step 5: Evaluate • How did your solutions work? • **Which step do you think is the • most important?**