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Older Adult Intensive Program Full Service Partnership. Bernice Zaborski, MHA Presented at the Integrated Services Conference April 5, 2006. Objectives. To understand fundamentals of an Older Adult Full Service Partnership
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Older Adult Intensive Program Full Service Partnership Bernice Zaborski, MHA Presented at the Integrated Services Conference April 5, 2006
Objectives • To understand fundamentals of an Older Adult Full Service Partnership • Review of Sacramento County MHSA process and determination of older adult needs • Identify the basic program design of an Older Adult Intensive Program • Identify the core components of an Older Adult Intensive Program • Discuss older adult system of care and relationship to full service partnership program
Sacramento County MHSA Structure • Mental Health Kick-Off May 2, 2005 • Participants included consumers, family members, mental health providers, advocates, senior service providers • Stakeholder Groups • Frail, Homebound, Isolated Elderly • Older Adult Medical and Mental Health Co-Occurring
Successful Stakeholder Groups and System Change • Welcome and manage multiple points of view • Self-interests are minimized; system needs are maximized • Broad and diverse representation • Defined period of time • Facilitated by an objective party
MHSA Planning Process: Key Components • Community Needs Assessment • Training & Stakeholder Input • Task Forces • Steering Committee • Community Services & Support (CSS) Plan • 6 Proposals including the Older Adult Intensive Service Program
Transition Age Adults • Persons age 55-59 • There is increased risk for health related issues • Clients in the 55 to 59 age group are the highest users of Crisis and In-Patient Unit service
Barriers to Older Adults Seeking Mental Health Services • Stigma/myths regarding lack of benefit • Cultural and linguistic barriers • Isolation/transportation issues • Lack of accessibility, availability and usability of services • Lack of geriatric trained staff • Inadequate assessment of mental and physical problems • Physical illness and disabilities
Prevalence of Psychiatric Disorders in Older Adults • According to the Surgeon General: • 20% of persons age 55+ will experience a mental disorder in a 1-year period • 37% in primary care settings suffer depressive symptoms • Clinically significant depression is 25% higher among those with chronic illness • Highest suicide rate relative to other age groups, the consequence of untreated depression
Sacramento County Older Adult Profile • Fiscal Year 2004-2005 • 1,778 Clients • Less than 5% of Sacramento County Mental Health System • Age range 55-104 • Average age is 68.1 years • Underserved/Unserved • Males (69.4% of outpatient clients are female) • Transitional Age Adults • Age 55-59
Ethnicity ComparisonFY 2004-2005 • Caucasian 60% • Asian 11.6% • African-American 11.9% • Spanish/Hispanic 8.0% • Other 8.6%
Older Adult Intensive ProgramEligibility Criteria • Age 60 and over (5% transitional age 55-59) • Must transfer from Regional Support Team • Have complex, co-occurring mental health, physical health, substance abuse, and social service needs • Require intensive case management to coordinate range of services • At risk for emergency room utilization, hospitalization, nursing home care, institutionalization, eviction/homelessness
Older Adult Intensive Program Overview • Program Design Features • Capacity to serve 100 clients from Regional Support Team • 1/15 staff/client ratio • Home-based services • Regular hours with 24/7 on-call service • Culturally and linguistically appropriate
Special Considerations for Older Adults • Increasing cultural and linguistic isolation • Substance abuse and misuse • Sensory loss • Homelessness/displacement • Economic hardship
Special Considerations for Older Adultscontinued… • Cognitive impairments • Physical and biochemical impairments/ co-morbidity • Poor nutrition/dental health issues • Medication issues • Loss of interpersonal, social and family supports
Service Components • Multidisciplinary Assessment Services • Comprehensive culturally competent bio-psycho-social evaluation • Assess mental health, medical, substance abuse and social service needs • Linkage with a primary care physician and other healthcare services
Service Componentscontinued… • Treatment Services • Individual, Group and Family Counseling • Medical and Medication Services • Psycho-Educational Services • Peer Counseling • Linkage with Social, Family and Community Supports
Service Components continued… • Intensive Case Management Services • Clients will be assigned to a personal service coordinator • Work collaboratively to develop individualized service and support plan • Referral to multidisciplinary team members or community service providers
Program Personnel • Multidisciplinary Team Members • Mental Health Program Coordinator (1 FTE) • Clinical and administrative supervision • Mental Health Counselors (7 FTE) • Mental Health Services • Psychiatric Nurse (1 FTE) • Medication management/coordinate with physical healthcare • Psychiatrist (1 FTE) • Medication services (contracted)
Program Personnel continued… • Nurse Practitioner (1 FTE) • Physical healthcare/medication management • Family/Consumer Advocate (.40 FTE) • Education, training, patients rights (contracted) • Senior Peer Counselors (4 FTE) • Volunteers with $85/mo. Stipends/$40 bus passes • Cultural/Linguistic Consultant (.20 FTE) • Cultural/linguistic services (contracted) • Total FTEs = 16.60
Staff Training • Wellness and Recovery Philosophy • Cultural Competency • Language, Race, Ethnicity, Customs, Family Structure, Sexual Orientation and Community Dynamics • Co-Occurring Disorders • Drug/Alcohol • Co-Morbidities • Dementia, Delirium, Depression • Disease prevention/management
Promising and Evidence-Based Practices • Multidisciplinary Assessment and Treatment • Case Management • Mobile Services/Home Visitation • Collaborative Service Planning with Community Providers • Peer Counselors
Quality of Life Clients Strengths/Empowerment Self Help Cultural & Linguistic Competence Assessment & Treatment Protocols Access to Community-Based Services Preventing Inappropriate Hospitalization Preventing Suicide Multidisciplinary Service Coordination Medical/Psychiatric Interface Family & Community Involvement Support Services for Caregivers Education and Prevention Multiple Funding Sources Older Adult System of Care Values
Resources Websites • For a complete copy of Sacramento County MHSA Community Services and Support Plan visit www.sacdhhs.com • For the Older Adult System of Care Framework and Transitional Age Adult Workgroup information visit CMHDAs website at www.cmhda.org • For the California Mental Health Master Plan (Chapter 6 – The Planned System of Care for Older Adults visit www.dmh.ca.gov/mhpc/reports
Thank You • Questions and Answers