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My FTB Account

My FTB Account. Online Taxpayer Services. Filing Division Anne Miller, Filing Division Chief. Overview – My FTB Account. What? Expand and rename the View Payments and Balance Due Web application.

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My FTB Account

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  1. My FTBAccount Online Taxpayer Services FilingDivision Anne Miller, Filing Division Chief

  2. Overview – My FTB Account • What? Expand and rename the View Payments and Balance Due Web application. • Why? To reduce taxpayer burden, increase transparency, and provide additional self-service options. • How? • Name change to “My FTB Account” • California wage and withholding information added • FTB-issued 1099G and 1099INT information added • Who? With a few exceptions, all taxpayers and their authorized representatives may use this online service. • When? Available January 2, 2008.

  3. Options

  4. Estimated Tax Payments

  5. Payments Applied

  6. Wage and Withholding Summary

  7. Wage and Withholding Detail

  8. 1099G and 1099INT Summary

  9. 75.25 1099G Detail

  10. $ 12.71 1099INT Detail

  11. FTB and CTSC Websites Redesign Overview • Why • Create a common look and feel for all California Websites by November 2007 • Common features include logo, picture placement, structure, and location of search feature • What • Selected colors based on how well most people see them • Tested design with typical users to confirm usability and information architecture Website Overview

  12. Before: FTB Website-Before

  13. After: FTB Website-After

  14. California Tax Service Center: CTSC Website

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