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“In-Home Delivery” Instructions for Standard Mail (WG#78) MTAC Presentation May 8, 2003

“In-Home Delivery” Instructions for Standard Mail (WG#78) MTAC Presentation May 8, 2003. Issue. Focus on Standard Mail with: Requested IHD (In-Home Date); and Arrives at DDU past IHD or Event Date Need for “Standardized” verbiage, format, placement Relative to mailer requested IHD

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“In-Home Delivery” Instructions for Standard Mail (WG#78) MTAC Presentation May 8, 2003

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  1. “In-Home Delivery” Instructions for Standard Mail (WG#78) MTAC Presentation May 8, 2003

  2. Issue • Focus on Standard Mail with: • Requested IHD (In-Home Date); and • Arrives at DDU past IHD or Event Date • Need for “Standardized” verbiage, format, placement • Relative to mailer requested IHD • Instructions for disposition if received past IHD or Event Date

  3. Desired Results • Mailers will specify IHD on mailpiece • In consistent location • Using standard verbiage (clear and concise) • Along with disposition instructions

  4. Desired Results • USPS will prepare communications plan to • Disseminate instructions • Distribute training materials to mailers and USPS • Facilitate proper mail preparation • Ensure adherence to operating procedures

  5. Actions Taken • Workgroup approved at November, 2002 MTAC meeting • Convened series of telecons • Focused on • Definitions • Operations decision processes • Standardized verbiage and placement

  6. Results To Date - Definitions • PIHD – Past In-Home Date • Received after requested In-Home Date, but • Before Sale or Event Date • PED – Past Event/Expiration Date • Received after Sale or Event advertised, or • After a Published Expiration Date

  7. Results To Date - DDU Delivery Instructions

  8. NOT BEFORE 8/11 REQUESTED IN HOME 8/12-14 CONTACT BSN AFTER 8/20 May be blank May be blank Do NOT have to have box around instructions. Results To Date – Verbiage and Placement Example 1

  9. REQUESTED IN HOME 8/12-14 CONTACT BSN AFTER 8/20 Results To Date – Verbiage and Placement Example 2

  10. Mailer’s Request for Withdrawal or Disposal • Currently two options (DMM D030.2.2) • Option 1 • Attach facing slip to each package of mail with contact info • Date after which mail is not to be delivered • Authorizes withdrawal, but not disposal

  11. Mailer’s Request for Withdrawal or Disposal • Currently two options (DMM D030.2.2) • Option 2 • Mailer sends written request to Postmaster of destinating office • Letter sent before mail entry; provides specifics and detailed description of mail • Authorizes Withdrawal and Disposal if received after specific date

  12. This establishes last day mailer authorizes for delivery and authorizes withdrawal & disposal after specified date. AFTER 8/20 REFER TO PAGE ___ REQUESTED IN HOME 8/12-14 Mailer’s Request for Withdrawal or Disposal • Proposed Option 3 (Modified Option 2)

  13. Next Steps • Obtain Industry Feedback • Standardized verbiage, location, font • Options for providing instructions • Pick up surveys • Mail back by June 2, 2003 (instructions on survey) • Communication plan • Implementation prior to Fall mailing season

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