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Two Customer Friendly uses for Static Choice Prompts. Presented by Cliff Gagnier Colorado Dept. of Health Care Policy and Financing. Goal #1. Prompt user to filter a report based on claim dates of service and dates of payment User desires data for State Fiscal Year 09-10
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Two Customer Friendly uses for Static Choice Prompts Presented by Cliff Gagnier Colorado Dept. of Health Care Policy and Financing
Goal #1 • Prompt user to filter a report based on claim dates of service and dates of payment • User desires data for State Fiscal Year 09-10 • Service Dates: July 2009 through June 2010 • Payment Dates: July 2009 through September 2010
Goal #2 • Filter a report based on Third Party Liability Groups • 00 = Medicaid Only • 01 thru 26 = Dual Eligible for Medicare • >30 = Other Third Party
Traditional Prompt Method Medicaid Only Dual Eligible 3rd Party