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Careers in Corporate Travel Presented to: International Society of Travel & Tourism Educators . Presented by Eric Casey, CAE NBTA Senior Director, Marketing, Membership & Communications October 4, 2007. What is Corporate Travel Management?. Comparatively new profession
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Careers in Corporate TravelPresented to:International Society of Travel & Tourism Educators Presented by Eric Casey, CAENBTA Senior Director, Marketing, Membership & Communications October 4, 2007
What is Corporate Travel Management? • Comparatively new profession • Travel is typically the 2nd or 3rd largest controllable expenses on a company’s balance sheet • Travel managers utilize technology, data on their travelers and their spending clout to maximize savings for their company while ensuring the safety and security of their travelers
The Marketplace • Domestic business travel in the US -- $300 Billion per year • Global business travel expenditures per year – $650B
NBTA 101 • 3,200-member professional association • Buyer-led (60:40 buyer to supplier ratio) • Alexandria, Virginia Headquarters – 40 Staff • Related entities • NBTA Asia Pacific • NBTA Canada • NBTA Mexico • NBTA Foundation • Government Travel Group • 42 Chapters, 1 Branch
Committees & Councils • Legislative Advisory Council • NBTAPAC Board • Aviation Committee • Corporate Social Responsibility • Data Protection Committee • Groups & Meetings Committee • Hotel Committee • International Risk Management Committee • Technology Committee
NBTA Partners • Meeting Professionals International (MPI) • Institute for Supply Management (ISM) • Business for Diplomatic Action (BDA) • Travel Business Roundtable (TBR) • Travel Industry Association (TIA) • World Travel & Tourism Council (WTTC) • National Academy Foundation (NAF) • U.S. Chamber of Commerce • Next Generation Air Transportation System (NGATS) • Paragon Partnership
Mexico City Sao Paolo Shanghai Toronto London Milan Sydney Los Angeles Washington, DC Atlanta New York 2008 NBTA Educational Programs
Continuing Education • Fundamentals of Business Travel Management (CTE) • CCTE Program • Industry’s only professional certification program • 450+ graduates • Global Leadership Program • With Wharton School • Industry’s only graduate-level program
Careers in Corporate Travel • Multi-faceted responsibilities • Financially rewarding • Extensive travel • Career opportunities as a buyer or seller of corporate travel services
Responsibilities of Today’s Corporate Travel Manager • Strategic development of travel program • Negotiate with travel vendors • Air • Hotel • Car Rental • Chauffeured transportation • Credit Cards • TMCs
Responsibilities of Today’s Corporate Travel Manager • Establish and administer travel policy • Administer corporate travel program • Evaluate and apply new technologies • Benchmark travel operations • Develop, control, analyze & report corporate travel budget
Additional Responsibilities • Manage/supervise relationship with corporate travel agencies • Investigate travel complaints • Administer corporate credit card programs • Manage meetings • Implement strategic meetings management programs • Ensure traveler security • Risk management • Corporate social responsibility • Crisis management
Still more responsibilities • Fleet management • Corporate jet services • Relocation services • Video conferencing • Food service • Emergency evacuation
Travel Dept. Reports To: • Finance – 24% • Purchasing – 19% • Administration – 12% • Human Resources – 11% • Strategic Sourcing – 11% • Operations – 6 • Other – 15%
More About Corporate Travel Managers • 80% are female • Average of 6 people within travel dept. • Half of NBTA travel managers run global travel programs • Avg. of more than 5,000 domestic travelers in program • Avg. of roughly 3,000 int’l travelers
Resources for Students Seeking Careers in Corporate Travel Management • Fundamentals of Business Travel Management Course • Covers all primary components of managed travel programs • Cost containment • Establishing policies • Addressing traveler safety and security • Setting up performance benchmarks • Proving ROI • Utilizing Technology
Fundamentals Course (cont’d) • Offered in classroom, as an online course or as a workbook • Following completion, students may take exam • Those who pass exam earn CTE designation (Corporate Travel Expert) • The right credential to get a foot in the door
Other NBTA Resources for Students • Student membership • Access to all NBTA member information • $49 rate ($345 for practitioners) • NBTA Career Center • NBTA Chapters • 42 chapters • Local networking opportunities
Special Offer for Students of ISTTE Members • Students may take this course for $345 • Includes: • Fundamentals of Business Travel Management Course (regular price $545) • The CTE exam (regular price $100) • NBTA Student membership for one year ($49 value)
Contact Information National Business Travel Association 1422 N. Royal St., 4th Floor Alexandria, VA 22314 702-684-0836 www.nbta.org ecasey@nbta.org