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Interviews. By NIKHIL JOSHI Lecturer in ‘Language & Communication Skills’ IT Dept.-GCET E-mail: nikhiljoshi@gcet.ac.in Blog: www.gcet-languageclub.blogspot.com. Introduction. An interview is a psychological and sociological instrument.
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Interviews By NIKHIL JOSHI Lecturer in ‘Language & Communication Skills’ IT Dept.-GCET E-mail: nikhiljoshi@gcet.ac.in Blog: www.gcet-languageclub.blogspot.com
Introduction • An interview is a psychological and sociological instrument. • An interaction between two or more persons for a specific purpose. • It’s always a two way process.
Objectives • To select a person for a specific task • To monitor performance • To collect information • To exchange information • To counsel
Types of Interviews • Job • Persuasive • Exit • Evaluation • Counseling • Conflict-resolution • Disciplinary • Termination
Job Interviews Face-to-face Telephonic Video
Employer’s Expectation • Disposition • Career objective • Subject-knowledge • General knowledge • Communication skill • Mental agility • Consistency • Self-confidence
Success Factors • Positive attitude towards work • Proficiency in the field of study • Communication skill-oral & written • Interpersonal skills • Confidence • Critical thinking & problem solving • Flexibility • Self-motivation • Leadership • Teamwork
Failure Factors • Arrogance • Apathy • Uninhibited nervousness • Equivocation • Lack of concentration • Lack of crispness • Lack of social skills • Lack of firmness • Inadequate quantitative/qualitative skills • Unsuitable personality
Preparation • Go through a mock interview • Gather adequate inside information • Dress appropriately • Be prepared to ask questions • Memorize your resume • Be punctual • Relax
Process • Establishing rapport • Gathering information • Closing
Answering Techniques • Behavioral technique • Compelling story technique • Personality matching technique • Parroting technique • Reframing technique • Abraham Lincoln technique
Follow-up • Calling the interviewer • Writing a thanking-note
Tips for Success • Be well prepared • Brush up your subject knowledge & general knowledge • Memorize your resume • Know about the company • Dress properly • Be smart, clean and well groomed • Carry all the papers required in a folder • Stay calm
Tips for Success • Be polite • Be yourself, be honest • Show a real interest in job • Be aware of all answering techniques • Do not answer the question you did not understand, ask for the clarification first • Speak clearly using positive words • Do not enter the cabin without asking for the permission
Tips for Success • Do not take your seat unless you are asked to • Switch off your cell phone • Respond both verbal and non-verbal cues of the interviewers • Ask relevant questions only • Avoid becoming familiar and indulging in unnecessary chit-chat • Leave the place calmly • Thank before leaving
Telephone Interviews • Attend the call positively and politely • Keep all of your documents within easy reach of the phone so that you can refer to them • Have a note pad and pen to take notes • Try to match your speaking rate and pitch with that of the interviewer • Turn off stereo, television and all other distractions
Guidelines • You give caller the information they need • Organize yourself well before you face a telephonic interview • Address the caller with the first name especially in U.S.A. style • Beware of giving Yes/No answers • Speak directly into the telephone • Do not smoke or eat while talking on telephone
Guidelines • Always greet the interviewer • Do not use the words of your native language • Do not answer questions with one word • Avoid repetition • Do not raise your voice • Do not interrupt the interviewer • Do not ask any personal question to the interviewer
Conclusion • Interview is the process of marketing yourself • Interview is the process of showing all your guts • Interview is the process of evaluation of yourself
Ending-note • “Determine that things can be and shall be done then we will find the way.” • --Abraham Lincoln • “Confidence is the touchstone of success.” • --Swami Vivekanand
T h a n k y o u… • nIKHIL jOSHI • e-mail: • nikhiljoshi@gcet.ac.in • nikhileshjoshi@yahoo.co.in • My Websites: • www.geocities.com/nikhiljoshi/saregama • www.nikhiljoshi2007.blogspot.com • www.gcet-languageclub.blogspot.com