Eddie Ng, JP Chairman Human Capital Management Consulting Ltd Saturday, April 28, 2007

1. La Salle College PTA Seminar Career & Learning Skills 21st Century Eddie Ng, JP Chairman Human Capital Management Consulting Ltd Saturday, April 28, 2007 Presentation exclusively developed by Human Capital Management Consulting Ltd hcmc.eddie@gmail.com

2. Life Stories • Red Sea & Blue Ocean Strategy ( Mindset-John Naisbitt ) • Success of Change & Transformation ( Organizational leadership of HKHS ) • Managing Adversity ( TV stars Liu Kai Chi & Chan Man Yee )

3. Red / Blue Ocean Strategy • Red Ocean – Pricing and Win-Loss Game …. Getting outdate !!! • Blue Ocean - Goes beyond traditional competition: • Change the defined market to a self-defined market (Definition of Teacher) • Focus on vision, not just immediate statistics (Quality Housing vs. Living) • Go beyond the immediate PRESENT needs … • Deal with Structural Resistance • VTC – IVE – 7 Levels of Competence (local to global standard) • Critical self review (Eliminate – Reduce – Raise – Create ) • Value Chain – Value Creation !!! • Red Ocean / Blue Sea Career Opportunity

4. Life Stories • The Story of Casey • The Story of Ricky • Starbucks – Case of Learning (Turning Ordinary into Extra Ordinary)

5. Turning Ordinary into Extraordinary • Make it your own – true joy of life • Everything matters – meaning of just a touch, a smile, a word, a listening ear • Create surprise and delight – when was the last time you pleasantly surprise someone / were being surprised by your peer or your boss ? (EN’s boss in Citibank) • Embrace resistance – Managing criticism: • Untrue – disregard • Unfair – not irritated • Ignorant – smile • Justified – Learn from it Leave your mark – help build legacy (How you want to be remember ?)

6. Change – Art of keeping momentum • Identify source and alternate source of energy for change • Focus on people • Set personal goals • Set team outcome goal and process goal • Celebrate little victories • Publicize progress – communication ……. • Reacting to setbacks – anticipate breakdowns • Change vs. transition vs. transformation Know – understand – willing to DO – ACT –react Importance of creating PERSONAL EXPERIENCE

7. Identify 5Rs5Es5Is Master the Key Personal Skills

8. The Magic Five …. Right People Right Place Right Time Right Skill / Mindset Right Mix Execution Enthusiasm Energy Energize Empowerment Integrity Innovative International Intensity Initiative

9. Life Skills in 21st Century HK has just developed The Intrapersonal & Interpersonal Skills for 21st Century

10. Inter-Intra personal skills in the Work Place Core Values • Personal integrity – work ethics • Diversity Competence – Cross Culture • Civil Mindedness – Obligation as citizen • Social Responsibility – Environmental • Resilience Capacity - AQ • Self Actualization – Self empowerment / Self Development

11. Inter-Intra personal skills in the Work Place Intrapersonal Skills • Self initiative – pro-activeness • Sense of Purpose on Career Development • Learning Skills – Knowledge acquisition and questioning skills • Problem Solving • Thinking Skill – Independent thinking • Creativity – new ideas • Self Management – stress, emotion, time, money, impression

12. Inter-Intra personal skills in the Work Place Interpersonal Skills • Communication Skills – Listening, Presentation • Team building – Devotion to Organizational well being • Leadership – responsibility and accountability • Work with others – partnership, conflict management

13. Time forQuestion and Answer Thanks