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Broomfield, Colorado. City
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1. Broomfield Department of Health and Human Services Integration of an Agency
NACHSA Fall Workshops
December 4, 2006
2. Broomfield, Colorado City & County Budget $294 million (2007)
Population 49,000
32 Square Miles
Medium Size County
Metro County
HHS Budget $13.2 million (2007)
90 HHS Staff
3. If You Build It—They Will Come Current HHS Caseload:
Human Services: 8,000 Households, 17,000 Individuals
Public Health and Environment: 14,000 Contacts
Workforce: 12,800 Users
Senior Services: 25,300 Users
4. Colorado Counties
5. In The Beginning. . . One City; Four Counties
1998 Constitutional Referendum
Broomfield Citizens Limited Access to Services
Disparate Services
Original Case Estimate
10 Child Welfare Cases
No Adult Protection Cases
200 Financial Cases
10 TANF Cases
6. In The beginning. . . Late Additions
Workforce
Public Health and Environment
Cooperative Extension
Senior Services
7. In The Beginning. . . Interesting Developments
Surrounding Counties; Two Lawsuits Over Property Tax
City Government; Learning Curve
Staff; What’s Up With This Integration Stuff
8. In The Beginning. . . Partner with surrounding counties?
9. HHS Organizational Chart
10. The HHS Cornerstones of Integration & Innovation
11. Integration One Administrative Authority
Easy and Cost Effective for Residents to Access Services in One Place
Combined Programs
Shared Funding
Cross-Trained Staff
12. Integration Integrate: To make into a whole by joining parts together
Integral: Being an essential and undisputable part of the whole
Intellect: The power of the mind to understand and accept knowledge and change
Integrity: Uprightness of character
13. Integration Avoids Stove Pipe Services
Avoids Turf Issues
High Standards & Expectations for Clients
Staff knowledge of funds being spent and why
Staff knowledge of services being utilized
Staff invested in all outcomes
Integration promotes accountability
14. Integration ELVIS (client tracking)
Time Reporting (funding)
Federal/State Reports & Systems
15. Integration TANF – Public Health
Immunizations
Child Wellness Check-ups
WIC
Workforce – Child Support
Employment and Training for Obligor Parents
Senior Services – Public Assistance
Benefit Assistance
Meals on Wheels
16. Integration Child Welfare – Workforce
Youth Employment and Training
WIA and Chafee
Mentoring
Public Assistance – Public Health
Nutrition Education
Car Seat Program
Workforce – Cooperative Extension
4H
Youth Groups and Leadership Programs
17. Integration TANF – Workforce
Job Search/Work Participation
Internships/Work Experience Programs
Federal Bonding
Work Academy
Public Assistance – Veteran Services
Benefits Assistance
Advocacy
Public Health – Senior Services
Flu Shots
Emergency Management
18. Integration Public Assistance – Workforce
Employment Assistance/Job Club
Assessment
Disability Navigator/Benefits Planner
Child Support – TANF
Child Support Collections
Medical
Workforce – Public Health
Travel Clinic
Restaurant Inspections
19. Integration Cooperative Extension – Senior Services
Master Gardner
Child Support – Child Welfare
Fee Collection
Senior Services – Workforce
Employment Assistance/Options
Labor Market Information
20. Integration HHS Integrates into the Community
Food Banks
Advisory Committees
Foundations
Corporate/Business Support and Sponsors
Faith Based Organizations
Community Based Organizations
Schools
Advocates
21. Integration What Didn’t Work
Client Assistance Referral and Expertise Team (CARE TEAM)
22. So, You Want to Integrate? Things to Consider:
Change requires learning new things and unlearning old things
Communicate; the essence of communication is not speaking or writing, it’s sharing
Organizational Change -vs- Organizational Development
Follow-through and institutionalize change; make it stick by moving from “New to Normal”
Maintain and strengthen the group
23. Summary Integration produces a more responsive, coordinated, collaborative, and creative approach to serving the needs and requests of Broomfield residents
- Karen Beye
24. Contact Information
Web Site: www.broomfield.org
Karen Beye
720-887-2269
kbeye@ci.broomfield.co.us
Frank Schoengarth
720-887-2256
fschoengarth@ci.broomfield.co.us