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Policymakers, Academics, and Practitioners

Explore key findings and perspectives from policymakers, academics, and practitioners in consumer research. Dive into topics such as financial literacy, credit card policy, and gaps in financial education. Gain valuable takeaways for each stakeholder group.

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Policymakers, Academics, and Practitioners

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  1. Policymakers, Academics, and Practitioners CONSUMER RESEARCH NETWORK

  2. CONSUMER RESEARCH NETOWRKSeptember 30 Toronto, Ontario 2009 SENATE CREDIT CARD STUDY: POLICYMAKING PERSPECTIVE • Problem: • No understanding of payments system • Result? • Initial focus on financial literacy • Eventually... • Focus shifts to real issue: interchange fees

  3. Credit Union Government Relations ForumNovember 14 & 15 Ottawa, Ontario CREDIT UNION CENTRAL OF CANADA: PRACTITIONER PERSPECTIVE • Modest Research budget/Staff • Partnered with research institute • Formed research advisory council • Publish in-house research by subject experts • Example: reviewed 67+ FinLit programs through filter derived from research

  4. Credit Union Government Relations ForumNovember 14 & 15 Ottawa, Ontario

  5. Credit Union Government Relations ForumNovember 14 & 15 Ottawa, Ontario FINLIT GAPS : SOME UNANSWERED QUESTIONS • Does financial education really change behavior? Are consumers as heroic as policy assumes? • What is the decay/knowledge retention rate? • Can we keep FL knowledge ‘alive’? How?

  6. Credit Union Government Relations ForumNovember 14 & 15 Ottawa, Ontario FINLIT GAPS : A FUTURE RESEARCH AGENDA? • More and better longitudinal studies (controls) • Explicit behavioural framing   • Anthropological /ethnographic research

  7. Credit Union Government Relations ForumNovember 14 & 15 Ottawa, Ontario TAKE AWAY: POLICYMAKERS • Tap into research networks • Write in compelling way for policymakers • Draw on popularizations of academic work

  8. Credit Union Government Relations ForumNovember 14 & 15 Ottawa, Ontario TAKE AWAY: ACADEMICS • Build networks, identify strong communicators • Engage with policymaking community • Set up conferences, build habitual interactions • Popularize research; strip out jargon

  9. Credit Union Government Relations ForumNovember 14 & 15 Ottawa, Ontario TAKE AWAY: PRACTITIONERS • Form partnerships, develop internal capacities • Use academic databases to brief up, identify key people • Target bureaucracy with detailed research • Target politicians with popular forms

  10. CONSUMER RESEARCH NETWORK THANK YOU!

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