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Turnkey Solutions. About MESA. Performance Excellence. LEAN. From “OK” to “World Class”. Differentiation: What Makes Companies Stand Out?. Everyday Low Prices. Customer Service & Personal Attention. Innovative, Cool Products. Keys to Strategic Planning. Know who you are
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Differentiation: What Makes Companies Stand Out? Everyday Low Prices Customer Service & Personal Attention Innovative, Cool Products
Keys to Strategic Planning • Know who you are • Know where you are and where you need to be • Know what your customers want and will pay for • Develop a Value Package you can deliver • Have a pretty good idea of the future • Expect the unexpected
What We Do? • Exceptional Customer Service • Remarkable Relationships • Performance Excellence • Great Place to Work • Opportunistic Growth
Communication Tools • Intranet • Posters • Wallet Cards • New Employee Orientation • Meetings • Regular Written Messages
The Take-Away • Know your Objectives • Create a Tactical Plan • Use a Systematic Approach to Deploy the Plan • Communicate and Integrate • Don’t forget to review and measure • And finally, Change and Adapt accordingly