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Part 2: Communication Variables

Part 2: Communication Variables. Nonverbal Communication Chapter 5. What Can You Learn from Chapter 5?. How nonverbal communication is defined How other aspects of culture are revealed How nonverbals can be a cultural barrier Types of nonverbal message codes. Messages.

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Part 2: Communication Variables

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  1. Part 2: Communication Variables Nonverbal Communication Chapter 5

  2. What Can You Learn from Chapter 5? • How nonverbal communication is defined • How other aspects of culture are revealed • How nonverbals can be a cultural barrier • Types of nonverbal message codes

  3. Messages

  4. Nonverbal behavior as Cues Innate (biological) behaviors can take on cultural meanings when we learn it is appropriate or inappropriate to act in certain ways. Facial expressions of anger, disgust, happiness, fear, sadness, and surprise are recognizable across cultures. Later, a 7th emotion was added contempt (107).

  5. Nonverbal Communication As Intentional Communication Nonverbal communication occurs when a non-spoken symbol is used to convey a specific message.

  6. Others define NV as those actions and attributes of humans that have socially shared meaning, are intentionally sent or interpreted as intentional, are consciously sent or consciously received, and have the potential for feedback from the receiver ( 109). A broader definition includes the use of environment, such as décor and color or feng

  7. Intentional Communication: Nonverbal Functions • Replacing spoken messages • Sending uncomfortable messages • Forming impressions that guide communication • Making relationships clear • Regulating interaction • Reinforcing and modifying verbal messages

  8. Nonverbal communication as a barrier • While we know there are certain nonverbal “universals” it is dangerous to assume that what a gesture or look means in our culture will mean the same in another culture. • The meaning of nonverbal communication varies from culture to culture.

  9. Context Touch, in particular can be ambiguous.

  10. Nonverbal Message Codes: • Proxemics • Kinesics • Chronemics • Paralanguage • Silence • Haptics • Clothing & Physical Appearance • Territoriality • Olfactics

  11. Edward T. Hall’s Proxemics Personal Space

  12. Kinesics Gestures, body movements, facial expressions, and eye contact

  13. Chronemics

  14. Haptics

  15. Clothing & Physical Appearance

  16. Different levels of coverage

  17. How space is used to communicate messages

  18. Olfactics

  19. Knowing Nonverbals help us know a culture • Case Study: The Wai in Thailand • The Wai is a nonverbal gesture used to express a number of different meanings including greetings, hello and goodbye, respect, and appreciation (p. 123, Jandt) • http://www.youtube.com/watch?v=HCgJx4j9Sow • If the hyperlink doesn’t work cut & paste.

  20. The End

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