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Distribution Impact: Customer and the Utility

Distribution Impact: Customer and the Utility. By Steve Hinkel May 2010 Columbus, OH. Agenda. Level set existing distribution network “Future” distribution network Customer experience Q/A. Level set existing distribution network. What is the distribution network?

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Distribution Impact: Customer and the Utility

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  1. Distribution Impact: Customer and the Utility By Steve Hinkel May 2010 Columbus, OH

  2. Agenda • Level set existing distribution network • “Future” distribution network • Customer experience • Q/A

  3. Level set existing distribution network • What is the distribution network? • How smart is the current version?

  4. “Future” Distribution Network • Plethora sensors • Intelligent equipment • Renewable integration • Health monitoring • Self Healing equipment

  5. Customer Experience Renewable Integration Master Controller Occupancy Sensors Storage Vampire Loads Vehicle Electrification Appliances HVAC Integration

  6. Appendix

  7. Transparency - Real Example

  8. Control – Real Example

  9. Net Result – huh?

  10. Hurdles • “Technology Treadmill” • Consumer Perceptions • Energy management is foreign • “Big Brother” • Regulatory Landscape • Utility compensation model = Save a Watt • NIBY • Menu of options • Simpler bill/cost structure

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