2.4 Leadership & Management

1. 2.4 Leadership & Management Chapter 13

2. Leadership Styles • Autocratic (or Authoritarian) • Democratic • Laissez-Faire • Situational Leadership

3. Autocratic Leadership Style • A style of leadership that keeps all decision-making at the center of the organization. • Features • Leader makes all decisions • Supervises workers closely • Workers have limited information

4. Democratic Leadership Style • A leadership style that promotes the active participation of workers in making decisions. • Features • Participation of workers is encouraged • Two-way communication with workers • Workers are given information about the business to allow full involvement

5. Laissez-Faire Leadership Style • A leadership style that leaves much of the business decision-making to the workforce – a Hands On approach. • Features • Managers delegate virtually all authority to workers • Employees work within broad limits

6. Situational Leadership Style • Leadership style varies with the task at hand. Situational leaders adapt their style to each situation. • Features • Style of leadership depends on • The task • The group’s skill • The group’s willingness to accept responsibility

7. Which Style Works Best? Training of staff in applying the company’s ethical code of conduct.

8. Which Style Works Best? Trying to find a solution to a long-standing quality problem on a bread production line.

9. Which Style Works Best? An oil company responding to an environmental disaster resulting from a spillage involving one of its tankers.

10. Which Style Works Best? Teams of IT software designers working on major new IT developments