Board Governance

1. Board Governance October, 2018 Shelley Brown, shelleycbrown@aol.com Kevin Gardner, gardnerkevin@gmail.com

2. Topics • Board Roles & Responsibilities • Common Shortcomings • The Board vs Individual Board Members • Roles of Members & Officers • Orientation & Onboarding • Committees • Better Board Meetings • Managing & Motivating Board Members • Board Online Library • Board Self-Assessments • The Board’s Role in Fundraising • Board Resources

3. Board Roles & Responsibilities • Mission, purpose & goals • Hiring & support the ED (includes performance reviews, management) • Provide financial oversight • Ensure adequate resources (fundraising) • Ensure legal &ethical integrity and maintain accountability • Ensure effective organizational planning • Recruit & orient new board members (includes board assessment) • Enhance the organization's public standing • Determine, monitor& strengthen the organization's programs and services

4. Common Board Shortcomings 1. Veering off the mission 2. Complacency 3. Misguided motivations 4. Multiple voices 5. Micromanaging 6. Limitless terms 7. Lawless governance 8. No self-assessment 9. Lack of self-improvement 10. Knotted purse strings

5. The Board vs Individual Board Members

6. Roles of Board Members & Officers • Individual Board Members • Attendance (board, committee, events) • Participation (voice, skills, influence) • Fiduciary responsibilities • Fundraising (including a personal financial contribution) • Education • Other (Nomination of Board Members, Agency Ambassador & Steward) • Board Chair • Runs meetings (prepares agenda with ED & Executive Committee) • Oversees ED management • Consults/Meets with board members on their performance, satisfaction, etc. • Vice Chair • Secretary • Treasurer/CFO • Executive Committee

7. Orientation & Onboarding

8. Committees • Executive • Finance • Governance • Fund Development • Event Committee • Audit • Marketing • Human Resources • Strategic Planning • Outreach & Volunteer Recruiting

9. Better Board Meetings • Agenda should identify items as Information, Action, Discussion • Consent Agenda • Email packet • Be prepared • Avoid overly procedural mtgs • Hold an executive session at every meeting

10. Managing & Motivating

11. Online Board Library • Introduction: Mission & Vision, Organization Description, Candidate Info Packet, Board Orientation (PPT) • Responsibilities: Board Job Description, Expectations Agreement, Meeting Schedule, Committees, Board Mentor Description • People: Board Roster, Board & Staff Bios, Board Demographics, Agency Org Chart, Board Member Terms, Meeting Attendance • Legal: Annual Tax Return 990, Bylaws, Annual Financial Audit, 2015 Rules of Court 5.655, Standards for Local CASA/GAL Programs, Insurance (D&O, General Liability, Property, Professional Liability) • Policies & Procedures: Financial Controls, Employee Handbook, Reimbursement Form, Conflict of Interest Form, Whistleblower Policy, Board Nominating Policy

12. Board Assessment & Evaluation • Gives individual board members an opportunity to reflect on their individual & collective responsibilities • Identifies different perceptions and opinions among board members • Points to questions/areas that need board attention • Serves as a springboard for board improvements • Increases the level of board teamwork • Provides an opportunity for clarifying mutual board and staff expectations • Demonstrate to the staff & others that accountability is an organizational value • Provide credibility with funders and other external audiences Self-assessment is the best way to identify challenges and find lasting solutions to make your board better.

13. Individuals, $286.65 billion, 5.2% increase over 2016 Foundations, $66.90 billion, 6.0% increase over 2016 Bequests, $35.70 billion, 2.3% increase over 2016 Corporations, $20.77 billion, 3.9% increase over 2016 Source: GivingUSA2018 FUNDRAISING: Total Giving in 2017 Total giving: $410 billion

14. FUNDRAISING: The Board’s Responsibilities • Define or clarify the mission • Support organizational sustainability • Approve adequate budgets • Plan for the future of the organization • Be familiar with the overall fundraising plan • Participate in the fundraising process Source: BoardSource

15. FUNDRAISINGIndividual Board Member Responsibilities • Make personal contributions • Identify, evaluate, and cultivate prospects • Attend face-to-face solicitations • Write appeal letters • Organize and attend special events • Thank donors Source: BoardSource

16. FUNDRAISING: Stage One -- Cultivation • Identifying potential donors (prospects) • Building relationships with prospects • Generating interest in the organization • Showing prospects what the organization is all about – history, programs, finances, etc. Show prospects the facilities Make personal contact with prospects Share the history of the organization Share their enthusiasm for the mission of the organization Source: BoardSource

17. FUNDRAISING: Stage Two -- Solicitation • Presenting the organization’s case statement • Participating in one-on-one solicitation • Sending direct mail pieces with personalized notes • Making telephone solicitations • Notify the prospect • you are coming • Be enthusiastic and know the prospect’s interests in advance • Bring a staff member to answer specific questions • Research the donor’s giving history to determine the right ASK amount Source: BoardSource

18. FUNDRAISING: Stage Three -- Stewardship • Thanking donors and letting them know their gift made a difference • Maintaining donor relationships • Thank you letters • Donor recognition activities • Invitations to special events • Updates from the organization Source: BoardSource

19. Resources • NCASA: www.CASAforChildren.org. Look under Member Network Board Resources • BoardSource(www.BoardSource.org) has many helpful publications & training materials • Center for Excellence in Non-Profits (www.CEN.org) for training & consulting • Compasspoint(www.CompassPoint.org) for non-profit leaders & boards of directors • Look for non-profit journals (often free subscriptions): Such as www.blueavocado.org • Look for other web sites: www.Independentsector.org, www.druckerinstitute.org • Best of the Board Café: Hands-On Solutions for Nonprofit Boards by Jan Masaoka. Available from www.Amazon.com, $35.95. • Ten Quick Ways to Invigorate Board Meetings, www.blueavocado.org/content/ten-quick-ways-invigorate-board-meetings • Developing a Board Recruitment Plan, www.createthefuture.com/developing.htm • Recruiting a Stronger Board: A BoardSource Toolkit, $30. From www.BoardSource.org