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MEASUREMENT COOKBOOK a.k.a Logic Models & Indicators. Think about your feelings about Logic models and outcome measurement Now think of a food that you feel the same way about. PROGRAM OUTCOMES. Individuals & Families. Changes that occur for individuals in the program.
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Think about your feelings about Logic models and outcome measurement Now think of a food that you feel the same way about
PROGRAM OUTCOMES Individuals & Families Changes that occur for individuals in the program Direct Service Programs
COMMUNITY OUTCOMES Personal networks Organizations Individuals & families Neighborhood environments what happens to the whole system. Community systems
GET YOUR INGREDIENTS TOGETHER Cotton Candy Cupcakes Description:Homemade cupcakes topped with cotton candy frosting bring the fun of a county fair right into your kitchen. • Ingredients • 1 pkg. Duncan Hines® Classic Yellow Cake Mix • 3 large eggs • 1/3 cup vegetable oil • 1 can Duncan Hines® Frosting Creations™ Frosting Starter • 1 packet Duncan Hines® Frosting Creations™ Cotton Candy Flavor Mix • Colored sugar • Cotton candy • Baking Instructions • Preheat oven to 350°F. Place cupcake liners in muffin pans. • Prepare cake batter as directed on package. • Pour batter into prepared cupcake liners, filling them no more than two-thirds full. • Bake 18 minutes or until toothpick inserted into cake comes out clean. • Let cupcakes cool for 5 minutes, then remove from pans and cool completely.
TERMS & DEFINITIONS Logic Model • An agreed upon path that links inputs, activities, outputs, and outcomes in a logical fashion. • A breakdown of the program “theory” into pieces – inputs, activities, outputs, and outcomes. • A diagram for explaining why we think our programs will have a positive effect on a person or group of people. Outcome Measurement Basics
TERMS & DEFINITIONS Inputs • Resources dedicated to or consumed by the program(s) within an agency and constraints on the agency • Financial Resources • Staff Skills • Funder Requirements Activities • What the agency does with the inputs to fulfill its mission – the program services • Feed and shelter homeless families • Discuss problems and barriers to employment Outputs The direct products of agency services – the results of the process • Number of classes taught • Number of disabled children in program Outcome Measurement Basics
TERMS & DEFINITIONS Outcomes Benefits or changes to individuals or populations during or after participating in agency activities • Programs often seek to change or improve: • Attitude • Skills • Behavior • Condition Outcome Measurement Basics
Overview of Key Terms Inputs - Resources dedicated to or consumed by the program(s) within an agency and constraints on the agency Activities - What the agency does with the inputs to fulfill its mission – the program services Outputs - The direct products of agency services – the results of the process Outcomes - Benefits or changes to individuals during or after participating in program activities Outcome Measurement Basics
Road Trip How do you know if the kids are behaving? Outcome Measurement Basics
TERMS & DEFINITIONS Indicators The specific information that track a program’s success. It’s how you know something changed Traits of an Effective Indicator • Measurable • Meaningful • Manageable • Clear • As unbiased as possible • Sensitive to Change • Acceptable to Stakeholders Outcome Measurement Basics
SAMPLE INDICATORS Outcome Measurement Basics
HOW DO WE MEASURE IMPACT/OUTCOMES/RESULTS Outcome-driven grant-making means focusing more on results that program participants achieve. Instead of focusing only on how much did a program do (touches) the focus on whether anyone is better off (outcomes)? 1. What did we do?(Quantity) 2. How well did we do it?(Quality) 3. Who is better off?(Impact/Outcomes)
MATRIX Quality Quantity How much did we do? How well did we do it? What difference did we make? Effect Effort
WHAT DO YOU MEAN BY BETTER OFF ? 1.Behaviors(#/% of participants who report to work on time) • Attitudes (Opinions)(#/% of participants who value seeking a degree) • Circumstances(#/% of participants who have a job at program completion) • Knowledge/Skills(#/% of individuals who have job increased skills) BACKS
HOW DO YOU MEASURE SUCCESS? Quality Quantity How much did we do? a.k.a. How well did we do it? What difference did we make? a.k.a. outcome Impact Long term indicators Effect Effort
Thank You Ginneh Baugh Sr. Director Measurement & Knowledge Development gbaugh@unitedwayatlanta.org 404-527-3563