An Operators Perspective on Petroleum Tanker Workshops

1. An Operators Perspective on Petroleum Tanker Workshops Presented by Dave Rowlands Technical Services Director - Wincanton

2. Wincanton UK overview Expectations of R&M provider - Safe Environment - Trained Staff - Security - Audit Summary Agenda

3. Wincanton UK Fleet: - 5500 Operators Licensed vehicles - 7000 trailers - 300 motive pet reg - 320 trailer pet reg -Key customers Conoco, Esso, MOD, Shell Gas, Texaco, Total

4. Wincanton UK Fleet Operation: Up to 280 000 kms pvpa 3 shifts pd Fines for dropped loads/VOR 6 weeks/20000km inspection frequency base Work to EI standards as a reference Road tank design Tank testing model code Workshop design and operation

5. In-house workshops: Wincanton/Pullman Fleet Services: Supported by Fleet Engineers Trafford Park Immingham Kingsbury

6. Outside Repairers: Over 2000 suppliers – but being rationalized OEM R&M providers Non-aligned repairers Specialist providers Tank testing providers Tank manufacturers

7. R&M provision: - Generally OEM R&M where possible - Non-contract or PAYG authorized via Central Maintenance Control in Doncaster

8. Wincanton UK overview Expectations of R&M provider - Safe Environment - Trained Staff - Security - Audit Summary Agenda

9. Expectations of R&M providers: To work to the EI codes including DCOW Maximise uptime Show value Quality of provision Reliable support 24hr coverage Skills FTA audited Self-audit

10. Expectations of R&M provider (cont…) : Efficient Administration MOT/PG9/OCRS Extended support Ancillary systems Telematics/in-cab technology first aid Emergency Response

11. Wincanton UK overview Expectations of R&M provider - Safe Environment - Trained Staff - Security - Audit Summary Agenda

12. Safe Environment Adopt robust H&S procedures Risk assessments Methods statements Permits to work Duty of Care to Repair Agents Need to review and report issues Promote an inclusive safety culture Adopt the DCOW to the heart of the business….

13. Safe Environment DCOW invaluable reminder of ever-changing needs DCOW invaluable for prospective new entrants Good basis for further reference/research With decreasing management awareness workshops often needs reappraisal Useful reminder and technical reference

14. Wincanton UK overview Expectations of R&M provider - Safe Environment - Trained Staff - Security - Audit Summary Agenda

15. Trained Staff Contract churn Diminishing skills base Ageing workforce Promote EI technician syllabus Apprentice training Up-skilling Emergency Response training

16. Wincanton UK overview Expectations of R&M provider - Safe Environment - Trained Staff - Security - Audit Summary Agenda

17. Security Procedure for vehicle handover ID of personnel Challenge abnormality Work with haulier to improve Safe parking

18. Wincanton UK overview Expectations of R&M provider - Safe Environment - Trained Staff - Security - Audit Summary Agenda

19. Audit Carryout self-check Use EI DCOW model Use for new and current workshops Wincanton will use for reference Wincanton to improve their FTA vehicle audit distribution Continuous improvement…. …’the past is only for reference’

22. Wincanton UK overview Expectations of R&M provider - Safe Environment - Trained Staff - Security - Audit Summary Agenda

23. Summary High expectations Optimised service levels Service partnership Use DCOW to leverage improvements ….or confirm excellence!

24. Wincanton UK overview Expectations of R&M provider - Safe Environment - Trained Staff - Security - Audit Summary Agenda