Presentation Transcript

1. SATA Annual Conference Luanda – Angola May 1st, 2014
2. The Company Multitel has been present in the Angolan market since 1999. Its main activity involves the exploitation and provision of national and international telecommunication and data services. It is licensed through a concession contract awarded by Inacom to provide data communication services for public use. Multitel is a private limited company under Angolan law. Its main partners are Portugal Telecom (40%), Angola Telecom (30%) and BCI – Banco de Comércio e Indústria (20%). Multitel's activity is focused on the corporate market, a sector in which it has in-depth knowledge and experience. Aware of the challenges to which companies and organizations are always subjected, and in order to respond to their increasingly more demanding requirements, Multitel positions itself as an “Operator and Integrator”, in a model that is based on the convergence of Telecom and IT, founded on the constant search for innovative and personalized solutions for its Customers.
3. Backbone Core Network - is supported on a fiber-optic ring that interconnects the Network Aggregation in 3 of its nodes. Aggregation Network – ispresent in all network nodes (POPs) and interconnects the Access Network (WiMAX BTSs , HUB VSat, ... )
4. Wireless coverage (Luanda and outskirts) Actual Evolution
5. Access Network – WiMax TheWiMAX network isusedto provide Internet andIntranet VPN connectivityservices. TheserviceoverWiMAXissafe, stable, flexible, quick to installandeasyto maintain. Itresultsin anofferofreliableservice, witha goodavailabilitylevel. New Actual 3,5Ghz Band 802.16d (FDD) Outdoor Antennas (CPEs) LOS VLAN Level 2 Security QoS 3,5Ghz Band 802.16e (TDD) Outdoor and Indoor Antennas (CPEs) Betterefficiency More Bandwidth NLOS VLAN Level 2 Security QoS WiMax 4G (withoptionofevolution to TD-LTE) OtherAdvantages: Flexibility LowLatency Fast Delivery Low MTTR time 4
6. Access Network - VSat TheVSatplatformsisintended to offer VPN Intranet, Internet, voiceandvideo in remotelocationsorwheretheservicealternativesnotensureanadequatequalityofserviceorconnectivity. AMOS 5 HUB II (New) HUB I GilatSkyEdge II Satellite AMOS 5, KU Band Configuration: star, mesh and multi-star Full coverage of Angola Data, Voice, Internet e Video Central tracking antenna: 4,5m Up link up to 1Mb Remote antennas: 1,2m and1.8m 2W ODUs Integrated in the Multitel backbone High availability Traffic acceleration HTTP, VPN, TCP/IP Security and traffic priorization Outbound DVB-S2 GilatSkyEdgeI Satellite AMOS 5, KU Band Configuration: Star Full coverage of Angola Data, Voice, Internet e Video Up link up to 512 Kbps Central tracking antenna: 5,6m Remote Antennas 1,8 m 2W ODU Integrated in the Multitel backbone High availability Traffic acceleration HTTP, TCP/IP Security and traffic priorization 5
7. Internet Provisionof Internet serviceswith business features. Establish "peering" (Internationalconnectivity) bysubmarinecable (WACS and Sat3) providedbydistintmeansandprovidersin order to ensuretheredundancyoftheservice. TheexchangeofdomestictrafficbetweendifferentISPs in Angola are established via local IXP. Intranet VPN (Access Network) WiMAx VSat P2P (O. F., Micro Wave Links orOptical Links) 6
8. MTTR 2013 ( 1st quarter ) 2013 2014 ( 1st quarter ) Major causes offailure: Power (interruptionsandvoltagestability) Environement (heavyrain) LOS blocking by construction (buildingsandcranes) (*) – Averagevaluesbyquarterandbyyear 7
9. Multitel technical team Multitel has been preparing its organizational structure and equipping itself with the competitive conditions necessary to guarantee a products and services offer that meets market demands, and to provide an offer of solutions that accompanies the needs of the costumers and the technological evolution. We have a technical staff comprising professionals with training and proven experience in the market, including analysts, engineers and consultants with higher education in Web/IT and Telecom, as well as specializations, plus the know-how, experience and support capability made available by our tech partners. 8
10. Multitel offer Project Management Design and implementation of : Customized Solutions Special Projects Turn-Key Solutions Consulting SLA Reports Gradual and continuous improvement of the Service Availability SLA (Service Level Agreement) Technical support, Help Desk, Supervision (24x7) Operation and Maintenance Low time of MTTR OMG (Operation, Maintenance & Management) Sale and Rent Installation, configuration and maintenance CPE (Customer Premises Equipment) Quick answer to service requests (Fast Delivery) MPLS-TP, VPN Layer 2, VPN Layer 3 Data, Voice, Video andInternet Service Full Integrated Networks Wireless, Satellite and Optical Fiber solutions National and International connectivity Infrastructure 9
11. Highlights Multitel Focus on the customer and the customer’s business Quick response to service requests Reduced MTTR times Consulting Project Management Personalized and tailored solutions Turn Key solutions SLAs Commitment 10
12. Thanks Garcia Martins CTO Multitel - Serviços de Telecomunicações, Lda Ed. Ingombotas , 1º andar – Largo da Ingombota Caixa Postal 5937 – Ingombota - Luanda ANGOLA Telef: +244 222 398 228/ 338 401 Fax: +244 222 337 137 garcia.martins@multitel.co.ao www. multitel.co.ao