What The Dark Web Teaches Us?

1. What The Dark Web Teaches Us? The dark web has brought about new opportunities to transform the impossible into possible. There are the darknet markets that have opened the gates to several dark web sellers/vendors who are engaged in the sale of the illegal kinds of stuff. Along with this, the customers have also been benefitted through this secured communication. This has led to the creation of a more substantial customer base. But this is not as smooth as butter. There are specific challenges the dark web sellers face in regard to their customer service strategies that are relevant to the legitimate businesses. The first-ever online sale of the drugs (weed specifically) occurred via the ARPANET, which is considered to be the seventies’ precursor to the modern internet. In the late nineties, the online shopping concept was gradually taking its baby steps in the mainstream. It was during this time that people were worried about their credit card details getting stolen and that their accounts entirely made vacant. Now, we are used to it, and thus, our latest concern is that our orders might get lost in the transit or might arrive late.

2. It is pretty easy to lose sight of the customer interaction value when you are running a website. But, as a fact, exceptional customer service has now become e-commerce growth’s essential driver. Obviously, you would be worried if your parcel did not get delivered on time. Thus, customer service stands strong between angry and happy customers. However, on the dark web links, customer service is a lot more different. Why so? This is because the sellers are anonymous, leading to no brand trust while the stakes are much higher as a wrong product could result in the customers in hospitals, police custody or even worse. The Not-So-Stable Darknet Markets Similar to Amazon or the eBay, the best dark web websites or the dark web marketplaces connects the buyers and the sellers. Some of them hold payments in escrow in order to provide more security for the buyers, and all of them offers various rating systems for helping the sellers to enhance their reputation. Back in the year 2015, the marketplace evolution had decided that it becomes more profitable to flee away with escrow stored customers’ Bitcoins worth $12 million than it was to keep trading. The dark web is devoid of any regulatory systems to guarantee the behaviour of people in the way they are supposed to behave. The sole problem with purchasing drugs from these marketplaces through Bitcoins is that you cannot visit the court or ask your credit card company for a refund. This method of absconding has been termed as “Exit Scam” and is quite popular. The most remarkable thing about most of the .onion hidden links storefronts is how much familiar they feel to the people who used to shop for legitimate products online. The sellers offer loyalty schemes alongside limited offers and multiple purchase deals that are widely recognized by shoppers all over the world. They go beyond their limitations to look as legit as possible. They also emphasize how much customers matter to them. The dark web sellers are only interested in the rating of their store, and they use the same rating systems like that of Uber, eBay and Airbnb.