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Competency-based Interviews. Chapter 7. What is a “Competency”?. Competency – A skill, trait, quality or characteristic that contributes to a person’s ability to perform the duties and responsibilities of a job effectively. Tangible (technical) skills Knowledge Skills Abilities.
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Competency-based Interviews
Chapter 7 What is a “Competency”? • Competency – • A skill, trait, quality or characteristic that • contributes to a person’s ability to perform the • duties and responsibilities of a job effectively. • Tangible (technical) skills • Knowledge • Skills • Abilities
Chapter 7 Writing Job-specific Competencies • Gather competencies relevant to position • Isolate job-specific competencies • List each competency • Categorize • Compare competency reqs to applicant • Application • Resume • References
Chapter 7 Characteristics of C-B Questions • Competence-based questions: • Focus on relating past perf. to future behavior • Seek specific examples • Allow you to make decisions based on fact
Chapter 7 Interview Stages • Rapport Building 2% • Introduction 3% • Core (competency) 85% • Confirmation 5% • Closing 5%