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DRC INSIGHT and INSIGHT Portal (eDIRECT) Training Georgia Milestones Assessment System

DRC INSIGHT and INSIGHT Portal (eDIRECT) Training Georgia Milestones Assessment System September 24, 2019 September 26, 2019. Participants. GaDOE Sandy Greene, Ed.D., Director, Assessment Administration Taiesha Adams, Ed.D., Assessment Specialist Joe Blessing, Program Manager

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DRC INSIGHT and INSIGHT Portal (eDIRECT) Training Georgia Milestones Assessment System

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  1. DRC INSIGHT and INSIGHT Portal (eDIRECT) Training Georgia Milestones Assessment System September 24, 2019 September 26, 2019

  2. Participants • GaDOE • Sandy Greene, Ed.D., Director, Assessment Administration • Taiesha Adams, Ed.D., Assessment Specialist • Joe Blessing, Program Manager • Robert McLeod, Ed.D., Assessment Specialist • Chris Shealy, Director, Technology Services • DRC • Anu Tummala, Program Management • Evan Gedlinske, Program Management • Missy Shealy, Program Management • Phil Peterson, Customer Care • Stuart Bowlus, Program Management 2

  3. Agenda • Key Dates • What’s New/Reminders • COS Service Device Installation and Configuration • INSIGHT Installation and Configuration • Central Office Services – Device Toolkit (COS-DTK) • Secure Browser • Understanding the INSIGHT Student Portal Page and Test Practice Options

  4. Key Dates

  5. What’s New? 5

  6. What’s New? – INSIGHT and COS • In August 2019, COS-SD version 3.0 and INSIGHT version 10.0 were released. • For any subsequent revisions, COS-SD (currently 3.1.xxx) will automatically update overnight if the server is on and connected to the Internet. • INSIGHT is now version 10.2 and if needed, will automatically update when the INSIGHT app is opened. • As a part of preparing for testing, students and Examiners should be trained to confirm to proceed should INSIGHT request to update. SD Dashboard in eDIRECT Readiness Check in INSIGHT Central Office Folder in COS 6

  7. What’s New – eDIRECT • The primary navigation of eDIRECT is being refreshed. • Delivers easier, more intuitive navigation

  8. What’s New – Georgia and WIDA/ACCESS • Easy access to both programs with new interface. • All districts can manage test content for Milestones and WIDA/ACCESS through the same Device Toolkit

  9. What’s New – Pre-ID and Multiple Student Upload • We will no longer have Pre-ID in 2020-2021 • Pre-ID is not required in 2019-2020 • 2019-2020 can be used as a transition for your processes from Pre-ID to Multiple Student Upload

  10. What’s New – System Requirements and Technology User Guides • Updated System Requirements posted to eDIRECT June 27 (effective through October) • Located under the Downloads page or Documents page. • System Requirements available on the EOC Resources page and in eDIRECT.  • Updated Technology User Guides (Volumes I – IV) posted on eDIRECT in General Information > Documents on August 29

  11. What’s New: Desmos Calculatorwww.desmos.com/testing Basic Scientific Graphing Comparisons between public and testing calculators

  12. Reminders 12

  13. Reminder – INSIGHT Portal (eDIRECT) Permissions • INSIGHT Portal (eDIRECT) Permissions • Reference the Permissions Matrix in the User Guide • Each user will be assigned a set of permissions (district/school level), to allow the user to handle testing responsibilities • Assign those permissions to appropriate district- or school-level personnel that assist in trouble-shooting • Example, “Test Tickets - Unlock” permission

  14. Reminder – Student Completion • Users with the “Test Tickets – View Questions Attempted” permission can view individual student questions-attempted status • Hover cursor over the Status column’s text (within Edit/Print Ticket Status) • Note: The hover feature is only available when a student is in a Completed Status

  15. Reminder – INSIGHT Portal (eDIRECT) Inactivate Users • Inactivate any users who no longer need access to the INSIGHT Portal (eDIRECT). This inactivates the user from logging into eDIRECT completely. • Districts should review prior administrations to verify that all legacy users are inactivated.

  16. Reminder – Student Coding, Submitting Tests in Practice Items, Top Down Testing Audit • Students are assigned to the home school. Students receiving instruction in an alternative setting (e.g. alternative school, GNETS, etc.) will receive test materials and reports delivered based on the home school and not the alternative setting. • Remind students to avoid clicking “Submit” ( ) when taking the practice items prior to start of the operational items of the test. • Perform a district-level audit to confirm testing is progressing as expected. • Confirm students are in their appropriate test sessions • Confirm students have been assigned the appropriate accommodations • Use the Student Status Dashboard to confirm students are testing during the planned testing window

  17. Reminder – Extended Retry Logic • Scenario III: The tester is directed to wait and to leave the message displayed. • In this situation, one of two things occur: • If a network connection is re-established within five minutes, the test response is sent to DRC, the message closes automatically, and the tester can continue testing. • If a network connection is not re-established within five minutes, the message closes and an Internet Connection Error message displays, requiring the tester to exit INSIGHT by clicking OK.

  18. Reminder – Technology User Guide Vol. IV Troubleshooting • Technology User Guide, Volume IV: Troubleshooting • Describes tools and testing information to help you troubleshoot your testing environment and verify that it is ready for testing • Includes the more common error messages you may encounter while installing, configuring, and using DRC INSIGHT, COS SDs, and the Central Office Services - Device Toolkit. • It also provides recommendations to resolve them

  19. Reminder – Math: Non-Calculator Section • Students should only navigate past the Non-Calculator portion of the EOC math assessments when they have fully completed working on those questions • To progress through the remainder of the test, the following screen is presented to the student • Tests will not “start” or “skip” or ”jump” forward to the Calculator portion of the test without student intervention (selected “Yes, Continue”)

  20. Reminder – Writing Responses • Writing responses are automatically saved every 45 seconds or after a navigational click (e.g. Next, Back, Pause) • Resolving claims of lost student response • Potential causes • Student highlights text (double-clicks/taps, drags cursor, or uses Control + A) then selects a new character/space/delete • Ask student to use either Control + Z or the Undo option to undo their action • Will be unable to use these 2 options if navigate to another item and returns to the previous item

  21. Getting Started – The Basics 21

  22. Technology and Testing • Testing and Technology teams should work closely together • Review training dates and times • Review testing schedule, number of testers, amount of time testing • Capacity Estimator • Computer Use Estimator • Readiness Checklist • Plan for Secure Practice Test sessions • Verify that any new district technology works with INSIGHT • Check Firewall Settings and Whitelisting • Verify new hardware and software works with INSIGHT 22

  23. Network Requirements • All testing devices should have access to the Internet and DRC servers using HTTP/HTTPS protocols on ports 80 and 443 • All firewalls should allow connectivity on ports 80, 443, and 55222-55225 • Whitelist the following file types, both internally and externally: enc, exe (for updates), gif, html, jar, jpeg, xml • Prioritize/whitelist INSIGHT traffic on: firewalls, internet packet shaper, routers, switches, proxies, other network devices • Whitelist these URLs on content filtering systems or other proxy/firewall software that is used locally: • https://drc-centraloffice.com • https://ga-insight-client.drcedirect.com • https://ga-insight.drcedirect.com • https://ga.drcedirect.com • https://www.drcedirect.com • https://wbte.drcedirect.com • https://dtk.drcedirect.com • https://api-gateway-cloud.drcedirect.com • https://api-gateway.drcedirect.com • https://cdn-content-prod.drcedirect.com • https://cdn-download-prod.drcedirect.com 23

  24. System Requirements • DRC provides updates of system requirements every 3-4 months • Goal to provide guidance based on device/operating system vendor support plans • Please note – If you experienced satisfactory performance from the hardware you used for online testing in 2018-2019, you should experience the same performance, or better, this year using the updated DRC INSIGHT secure browser and COS Service Device software – IF the device/operating system vendor still supports the device/operating system • Details of the System Requirements are located in the portal • https://ga.drcedirect.com • General Information/Documents/ • Document Type of Manuals 24

  25. Getting Started – The Basics • Think about how you will group your testing machines • Local Testing Schedule – Scheduling Flexibility • Computer Usage Estimator • COS Service Device • Capacity Estimator • Decide where and how you will deploy it  • Install it • Setup Configurations in the Central Office Services – Device Toolkit (COS-DTK) for each group • Install DRC INSIGHT • One installation for Milestones (EOC and EOG), WIDA Screener, and ACCESS for ELLs 2.0 25

  26. Groups of Testing Machines • Consider the local testing calendar and work with the System Test Coordinator (STC) to determine any scheduling flexibility options to maximize devices and bandwidth. • Think about how you will group your testing machines • Location • Lab/Cart • Device OS • Grade • Other • Consider using an organized naming convention • You will use this information later in the COS-DTK to set up configurations. 26

  27. Installation of COS Service Device 27

  28. COS Service Device • COS includes two major components: • COS-Device Toolkit (COS-DTK) Interface • Configuration User Interface • COS Service Devices • Includes Content Management and Content Hosting • Service device software is installed locally on one or more dedicated devices at testing sites

  29. Installation of COS Service Device • Select the appropriate installation package from General Information/Downloads • Windows, MacOS, and Linux: version 3.1 • Configure Service Ports • After you specify the base port, COS Service Device automatically selects the next three consecutively numbered ports. • You usually can use the default port values of 55222, 55223, 55224, and 55225. • After you select your ports, click Test to verify that the ports selected are available on the device. 29

  30. Installation of COS Service Device • Complete the Wizard and the DRC INSIGHT Portal (eDIRECT) is launched • Important: From the Completing the Central Office Wizard window highlight and copy and save the URL that displays — you can use it to resume the process at this point (if necessary) without re-installing the COS Service Device. 30

  31. COS ConfigurationsCreating a New Configuration 31

  32. Create a COS Configuration • After you have installed a COS Service Device, you must create an initial configuration referencing the COS Service Device to associate it with your testing devices. • Sign into the DRC INSIGHT Portal (eDIRECT) after you have finished installing the COS Service Device 32

  33. Create a COS Configuration • After you finish installing the COS Service Device the End User License Agreement for DRC Software window displays. Read the agreement, check the I Agree checkbox, and click Accept (you must accept the agreement to continue). 33

  34. Create a COS Configuration • When the configuration wizard displays, you can name the COS Service Device to help you identify it in the COS-DTK dashboard. The name displays anytime you view the device in COS-DTK. If you do not name the COS Service Device, only the Device ID, generated by DRC, displays. • Consider including the school’s name when creating the COS Service Device as a means of organizing your COS Service Devices 34

  35. Create a COS Configuration • Enter a name for the configuration that will help you identify it easily.  • To enable automatic DRC INSIGHT secure browser software updates, select Enable Auto Update.  • To specify an HTTP proxy host server, move the Proxy Host toggle to Yes and enter the server name (or IP address) and port number (separated by a colon), followed by a forward slash (/), in the Proxy Path field.  35

  36. Create a COS Configuration • When the Locations page appears, select Georgia from the Testing Program drop‑down menu. Then, start typing a district name, school name, or site code in the Site filter. When you locate the district or school name to which you want to register the configuration and its associated COS Service Devices and testing devices, click Add Location.

  37. Create a COS Configuration • This shows a configuration with both Milestones and WIDA 37

  38. Create a COS Configuration • You can set Content Management to Yes or No. • Note: Each COS configuration must have at least one service device that has Content Management set to Yes. • Remember to check boxes to download content before your administration. 38

  39. Create a COS Configuration • On the Content Hosting page, Verify that Content Hosting is set to Yes. • Note: With Content Management set to Yes, the current COS service device appears as the first content source. 39

  40. Manual Assignment of Configuration to Testing Device 40

  41. Manual Assignment of Configuration • Install INSIGHT on the device • Because it is not yet registered with COS, the Configuration Not Found screen displays when you start INSIGHT. • Click Assign Device to ORG Unit • Click Add after you have added the ORG Unit ID • Click Register 41

  42. Manual Assignment of Configuration • Verify the connection to the COS • Login to an existing Test Session or Online Tools Training OR • Start the System Readiness Check • Launch DRC INSIGHT • Click on the blue check mark in the lower-left corner • Enter Access Code 7745 • Service Device Connection should display green if everything is setup correctly 42

  43. Manual Assignment of Configuration 43

  44. Deployment of Configuration (Org ID) 44

  45. Deployment of Configuration (Org ID) • Distributing the new configuration file • Navigate to the Deployment tab • Select Create Deployment Configuration This deployment shows Georgia Milestones and WIDA • Click Save • Distribute file to testing devices (see Technology User Guide Volume III: DRC INSIGHT) 45

  46. Existing Installation of DRC INSIGHT and Associate it with a COS Configuration 46

  47. Association of Configuration to Existing DRC INSIGHT • You are able to assign a new COS configuration to testing devices in two ways • Moving existing student testing devices to the new configuration • Distributing the deployment configuration file to the testing devices • To Move Devices to the new configuration, navigate to the Testing Devices tab 47

  48. Association of Configuration to Existing DRC INSIGHT • Select the testing devices that you wish to move • Click Actions • Click Move Devices • Enter Org Unit ID for the new configuration • Click Move 48

  49. Central Office Services – Device Toolkit (COS-DTK) User Interface • Configurations tab • Displays visual dashboard describing the configurations that currently exist in the COS-DTK • Status information provided for each configuration, service device, and testing device associated to the configuration • Use this tab to drill down into the configuration to manage the configuration and its associated devices 49

  50. Central Office Services – Device Toolkit (COS-DTK) User Interface: Configurations Chart 50

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