TROUBLESHOOT QUICKBOOKS ERROR PS032

1. TROUBLESHOOT QUICKBOOKS ERROR PS032 In this post we will discuss how to troubleshoot QuickBooks Error PS032 Did you get the error message PS032 on your window screen when trying to run payroll or when downloading payroll updates? Read also: How to resolve QuickBooks error 15242 Resolve error PS032 We developed a fix for the error PS032: when paychecks get stuck as "Online to Send". STEP 1 Update your QuickBooks Desktop to the latest release before performing the steps below. Depends upon your payroll service: Under Employees -> Select My Payroll Service -> Send Usage Data or Under Employees menu -> select Send Payroll Data If you send payroll data successfully, attempt to get payroll updates again. If you get the PS032 message again, proceed to Step 2. If the send is not successful, contact the payroll service for support.

2. STEP 2 Identify the paycheck which is stuck when you sending online. No need to edit or delete the stucked paychecks. Simply take note of mached number on the bottom right of the window and ensure to make note of the oldest stuck and newest stuck checks for reference later. To determine the stucked paychecks: Choose Edit, and Find. Click on the Advanced tab. In the select Filter section, choose Detail Level from the Filter list. Choose Summary Only. In the Choose Filter section, select Online Status from theFilter list. from the drop-down choose Online to Send. Select Find to see the paychecks that haven't been sent to Intuit. Run a verify data. Stuck paychecks should appear in the results. STEP 3 Now create a backup of the QuickBooks company file. Run to Verify data. If the Verify Data shows stuck paychecks, then execute a rebuild data. The rebuild should show that it fixed the paychecks. If the rebuild is unable to remove the stuck paychecks, and/or if you still get the PS032 error message when downloading payroll updates, proceed to the next section of this article Reasons the rebuild is not able to remove the stuck paychecks The paychecks are beyond the oldest date for billing (these will not cause the PS032 message). A Condense Data was performed on the QuickBooks Desktop file for dates that include the stuck paychecks. An Accountant Copy is pending. Merge the Accountant's changes, or cancel the Accountant's Copy to proceed. Canceling the Accountant Copy will require a new one be made if your accountant is still making changes.