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This article provides information on the utilization of the National e-Governance Plan in Agriculture (NeGP-A) infrastructure in the pilot and roll-out phases. It covers the hardware infrastructure, data centers, disaster recovery sites, and provisions for help desks and support. It also discusses the monitoring and control of service level agreements (SLAs) and the enterprise management system (EMS) for tracking progress.
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National e-Governance Plan in Agriculture (NeGP-A) Pilot Phase – In Center & Seven States ( Assam, HP, MP, Jharkhand, Maharashtra, Karnataka, Kerala) Roll Out Phase in all remaining States & UTs
NeGP-A Hardware Infrastructure End User Hardware (Desktops, Printers, Kiosks & UPS) Data Centers Hardware - Central Data Center – NDC Shastri Park, New Delhi. - State Data Centers- (a) Assam – Delhi (b) Jharkhand – Delhi (c) Himachal Pradesh – Shimla (d) Madhya Pradesh – Bhopal (e) Maharashtra – Mumbai (f) Karnataka – Bangalore (g) Kerala – Trivandrum Disaster Recovery (DR) Site – NDC Pune
Hardware In Data Centers Web Server – 01 Application Server -01 Data base Server -01 Management Server -01 Audio Video Server – 01 Portal Server – 01 DNS/LDAP Server – 01 Blade Chases – 01 Server Farm Access Switch – 01 KVM Switch – 01 SAN Storage - 01
DC – DR Infrastructure Utilisation Migrate all Agriculture, Horticulture & Fisheries Department Applications & Websites. Applications from Mini/Adhoc Data Centers. All new applications/websites should only be hosted on NeGP- A hardware in SDCs.
Help Desks Resource Provisions under NeGP-A (a) Data Center Support- 02 (System Admin & Tech Support) (b) Helpdesk - IA for End User Hardware – 02 (English & Local Language support) - NIC Application Support – 02 Requirements from States - Landline for users to log the calls. - Seating, Office furniture and required IT infrastructure. Funds for Helpdesk operations to be provided by Center.
Help Desk Support End Users Support - Central Help Desk - Landline Number- 011- 25843216 - Email Address: helpdesk-negpa@gov.in - Web interface - USSD - HP Global Helpdesk on Toll Free Number – 1800-11-2267
Monitoring and Control of SLAs at State Level SLAs for all assets of the State to calculated on Half Yearly bases. Enterprise Management System (EMS) - Dash Board for Nodal Officers at State & District level - Periodic Status Reports to designated officers - Alerts & escalations on violation of SLA provisions * States requested to send details (Name, Designation, Department, Mobile No & email add) of the Nodal officers at State & District levels.