1 / 24

Heart of Central Texas Real Choice

A system transformation initiative empowering persons with disabilities in Central Texas, providing full access, freedom to choose, and personalized services. Includes Aging & Disability Resource Centers, navigators, legal advocacy, and coordination groups. Serving 13 counties with a population of 696,054.

davidssmith
Download Presentation

Heart of Central Texas Real Choice

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. Heart of Central Texas Real Choice

  2. Heart of Central Texas Real Choice:A System Transformation • Change: to put or place (a thing) in place of something else; to exchange; make different; alter • Transform: to change the form or appearance; to change the condition, character or function • A System Transformation: Full Access and Freedom to Choose for all persons with disabilities

  3. Heart of Central Texas Real Choice:Overview • Project Scope & Funding • Aging & Disability Resource Centers • Leadership Team • Tools and Technology • Navigators/Legal Advocacy • Super Community Resource Coordination Groups (CRCGs) • Project Model • Outcome Measures • Partnership and Commitments

  4. Heart of Central Texas Real Choice:Service Area • 13 Counties: Bell, Bosque, Coryell, Falls, Freestone, Hamilton, Hill, Lampasas, Limestone, McLennan, Milam, Mills and San Saba • Major Cities: Waco, Belton/Temple, Killeen and Hillsboro • Population: 696,054 • Persons with Disabilities: 119,689 • I-35 Corridor (40% of Texas population)

  5. Heart of Central Texas Real Choice:Funding • Texas Real Choice Funding: $294,000 for 3 years ($882,000) • Older American’s Act, State General Revenue Funding, local revenue

  6. Heart of Central Texas Real Choice:Aging and Disability Resource Centers (ADRC) • Central Texas ADRC: Co-Location of Area Agency on Aging (AAA) & Area Information Center (AIC), 2-3 Navigators, 2-3 Aging and Disability Resource Specialist (ADRS) and linkage to Heart of Central Texas Independent Living Center. • Heart of Texas ADRC: Co-Location of ILC , AAA, AIC, 2-3 Navigators and 2 ½ ADRS. • One Stop Shopping for Persons with Disabilities and LTSS Agencies (2-1-1 /1-800/Internet/ walk-in) • Personalized Service, Easy Access and Quick Response to Consumers

  7. Heart of Central Texas Real Choice:2-1-1 Implementation • Central Texas – initiated December 2002 • Heart of Texas – Fall 2003?

  8. Heart of Central Texas Real Choice:Leadership Team (4) • Executive Director, Heart of Central Texas Independent Living Center • Executive Director, CareLinc Network (AIC) • Director, Central Texas AAA (AIC) • Director, Heart of Texas AAA • Hire and Supervise Project Director • Advisory Committee • Integrated Management and Leadership • Navigators/ADRSs in 4 Agencies

  9. Heart of Central Texas Real Choice:Common Tools • Prototypes: HHSC Summit (April 2001) • Intake and Referral Form • Release of Information • Withdrawal of Permission to Share Information • Referral Protocols • Operational in 6 Counties (May 2002) • Risk Screening • Person/Family Centered Assessment and Planning • Reduces Fragmentation, Duplication, Barriers and Confusion

  10. Heart of Central Texas Real Choice:Regional Management Information System (ServicePoint ™) • Hardware Infrastructure Complete • 150 User Licenses • Automation of Tools and Protocols • Web-Based Community Intranet System • Detailed Report Generation • Secure Data Entry • Tracks Changes in Consumer Status • Real-Time Data Sharing with Other Agencies • Consumer Confidentiality and Privacy (Enhanced) • Aggregate Unmet Need Data

  11. Heart of Central Texas Real Choice:Navigators (Barrier Busters) • Comprehensive Consumer/Caregiver Interviewing • Person/Family Centered Assessment, Planning and Implementation • Liaison to Key Partner Agency Staff (Super Community Resource Coordination Groups) • Brokering/Coordination of Traditional and Non-Traditional Community Services and Supports • Consulting with Legal Advocacy Staff, Attending County CRCG’s, Interface with ADRC Staff • Assisting with Paperwork, Accompanying Consumer to Agency Appointments and Hearings • Assuring Follow-up, Cultural Sensitivity and Compliance with Americans with Disabilities Act • Information Provision for Informed Choice

  12. Heart of Central Texas Real Choice:Legal Advocacy • Lone Star Legal Aid Contract • Legal Back Up for Navigators • Consultation, Research and Advocacy • Recommend Legal Remedies • Americans with Disabilities Act Compliance

  13. Heart of Central Texas Real Choice:Super Community Resource Coordination Groups • Partner Agencies Commit Key Personnel • Key Staff Assign Staff/Authorize Expedited Services • Ongoing Access to Navigators • On-line Staffing Using Community Intranet • Real-time Coordination and Resource Allocation • Referral to County CRCG s (Indigenous Resources)

  14. Heart of Central Texas Real Choice:System Model Agency Partners/ Public Oversight/Leadership AIC/ADRC (Linking & Screening) Project Director Navigators County CRCG s Super CRCG

  15. Heart of Central Texas Real Choice:Outcome Measurement • Consumer Outcomes: relocations, diversions, community/family participation, person/family centered plans, health and safety, freedom from abuse and neglect, independence, futures planning, and consumer satisfaction. • System Outcomes: aggregate met and unmet need, consumers linked with resources, barriers overcome, service duration and intensity, institutional diversions/relocations, services from multiple agencies, ServicePoint™ usage, meeting participation and Super CRCG Participation.

  16. Heart of Central Texas Real Choice:Training Curriculum • Real Choice Overview • Person First Language • System of Access and Assistance • ABCs of Information and Referral • Person/Family Centered Training • Cultural Diversity • Service Point™ Software • Benefits Counseling • Agency Partners • HIPAA

  17. Heart of Central Texas Real Choice:Unprecedented Partnership Commitments to Serve on Advisory Committee:

  18. Heart of Central Texas Real Choice:Advisory Committee Members • Central Texas • Mr. Nick Serna, Lone Star Legal Aid • Dr. Lucinda Harmon, Combridge, Inc. • Mr. Barry Fredrickson, TX Dept. of Human Services • Mr. Ray Helmcamp, CCCMHMR • Mr. Mike Mathis, TDPRS-APS • Ms. Rita Kelly, Killeen Help Center • Honorable John Hull, Coryell County Judge • Ms. Gloria Holle, Early Childhood Intervention • Honorable Jack Calvert, Mayor, City of Lampasas • Ms. Tama Shaw, Hill Country Community Action • Mr. John Kirchoff, HUD, Belton • Mr. Aaron Montemayor, United Way GFHA, Killeen • Mr. Steve Wick, Central Tx Youth Services, Belton • Ms. Mary H. Klentzman, Family Advocacy • Heart of Texas • Mr. Brian Dodd, Regis-St. Elizabeth Centers • Mr. Harvey Fredriksson, Aging Consumer Advocate • Ms. Barbara Tate, HOT Regional MHMR • Ms. Marietta Diehl, TDPRS-APS • Ms. Dixie Skeen, TX Dept. of Health • Ms. Greta Brown, TX Dept. of Human Services • Mr. Budge Kimble, TX Commission For Blind • Ms. Judy Hicks, Region 12 Education Center • Mr. Doug Young, Central TX Veterans Health Care • Ms. Camilla Bare, Association of Retarded Citizens • Ms. Melody McDermitt, Central TX Senior Ministry • Ms. Stacie York, Providence DePaul Center • Ms. Gaylen Lange, TX Workforce Development • Ms. Barbara Brewer, Salvation Army • Ms. Ana Salinas, Waco Housing Authority

  19. Heart of Central Texas Real Choice:Unprecedented Partnership Commitments to Help Develop and to Provide Personnel Support to CRCGs for Adults and Families

  20. Heart of Central Texas Real Choice:Unprecedented Partnership Commitments to Designate Key Staff to Represent Agency, Interface with Project Staff and Consumers:

  21. Heart of Central Texas Real Choice:Unprecedented Partnership Commitments to Use Common Intake:

  22. Heart of Central Texas Real Choice:Unprecedented Partnership Commitments to Adhere to Standardized Referral and Follow-Up Protocols:

  23. Heart of Central Texas Real Choice:Unprecedented Partnership Commitments to Use of Common Information Management System for Sharing Consumer Information, Consumer Tracking and Adherence to HHSC Consumer Confidentiality Guidelines:

  24. Heart of Central Texas Real Choice:Summary • 13 Counties • Aging and Disability Resource Centers • Area Information Center (AIC) Integration • Integrated Management and Leadership • Regional Web-Based Intranet • Navigators and Legal Advocacy • Super CRCG • Outcome Measurement

More Related