PA RTICIPATORY N ETWORKS AND D ATABASES F O R SUSTAINABILITY R ESEARCH AND A SSESSMENT

1. PARTICIPATORY NETWORKS AND DATABASES FOR SUSTAINABILITYRESEARCHAND ASSESSMENT www.feempandora.it

2. PANDORA team Lorena Rocca: project coordinator; NICT participation Livio Chiarullo:sustainable development; local governance Martina Gambaro:technical support; forum management Marco Scurati:internet public relations; venetian perspective Valerie Cogan:translation; decision support systems

3. Fondazione Eni Enrico Mattei • A non-profit, non-partisan research institution established to carry out research in the field of sustainable development • The foundation was established by Eni in 1989 to: • carry out research on sustainable development • promote interaction between academics, industrial and public policy spheres • Present in Milan, Venice, Rome, Genoa and Turin

4. The Programme Part 1 Presentation (9.15 - 10.45) • Participation for Sustainability • Using NICT • PANDORA – a work in progress BREAK • Part 2 Workshop (11.15 - 12.45) • Problem - Tourism in Venice • Future scenarios – working groups • Future scenarios – on line

5. Participation The act of taking part or sharing in something Association with others in a relationship (as a partnership) or an enterprise usually on a formal basis with specified rights and obligations

6. Arnstein, 1969; Wiedemann and Femers, 1993Levels of Participation

7. Participatory Planning and Decision Making Help us to learn more... • Does legislation oblige administrations in your country to participate with the public? • Do you have experience with any forms of public participation? • What would be the difficulties and benefits for your office with conducting an on line public participation program? ...please spend some time over the next week with PANDORA

8. CONTENTS • Theoretical Framework • PANDORA: a tool for on-line participation • Experiments and Results

9. Theoretical Framework Participation for Governance and Sustainable Development Participation with New Information and Communication Technologies

10. Governance and Sustainable Development The relevance of the involvement and participation of citizens in the decsions that affect social, environmental and economic development in local communities AGENDA 21 – chapter 28 (1992) The EC Directive on EIA (1997) The Århus Convention (1998) Environment 2010: Our future, our choice (2001) White Paper on European Governance (2001)

11. Governance and Sustainable Development Thus the citizen acts increasingly as a supporter and co-decision maker for the strategies for local development Participation and Sustainable Development • involvement of citizens in decision making and a greater awareness of the effect of individuals’ actions and decisions on the surrounding environment.

12. Governance and Sustainable Development The three pillars of sustainability ECONOMY ENVIRONMENT Prevent the impoverishment of the future generations Stop environmental degredation SOCIETY’ Improve the quality of life and the equity among the living generations

13. NICT When one wants to begin a collaborative process among different actors, it is important to consider the many tools that can contribute to the development of a “multiple intelligence” for the legitimisation of individual viewpoints. Among the “scaffolding”available for collaborative processes, the New Information and Communication Technologies have burst onto the scene. The challenge for the Pandora project is to construct a virtual environment that will assist territorial planning in the real world, a tool to facilitate the involvement and participation of the “citizens of the web” in discussing the theme of sustainability in Venice.

14. NICT Computer Mediated Communication • The context: • The communication itself is the place • Sinchrous • Asinchronous • Many to many communication • Technical Access: • Interface • Architecture to facilitate collaboration and partecipation. • Semiological level: • Strengthened writtten language   • Phenomenological level: • Telepresence • Positioning

15. NICT One way communication One to one One to many Many to many Multi directional communication 1 2 3 4 5 E-mail Integrated environments for collaborative work Elettronic noticeboards Chatroom Noticeboards Forum Forum Forum Videoconference Shared blackboards Newsletters Chat room Messenger Blog Newsgroup Guestbook

16. NICT INTERNET SUSTAINABLE DEVELOPMENT • Information circulates freely • The citizens of the web are in continuous contact forming comunication networks • Internet facilitates participatory projects on the micro and macro scales Sensitise and make aware (Information) Debate among the population to share choices and priorities (Communication) Involvement in decision processes and the formation of consensus(Participatione) Technical instruments and telematic innovations have not yet been transformed into opportunities for public involvement. Through spaces of expression designed to construct a local reality, PANDORA seeks to create such opportunities

17. CONTENTS • Theoretical Framework • PANDORA: a tool for on-line participation • Experiments and Results

18. PANDORA: a tool for on-line participation Pandora was the first woman created by Zeus. One day she recieved a sealed urn from him as a gift with the order not to open it. Pandora couldn’t resist her curiosity and she opened the urn and released all the evils of the earth. Hope was found in the bottom of the urn to help mankind face these evils. The mythical Pandora presented the people with problems, and nutured the belief that solutions would be found. Venice’s “evils” such as pollution, erosion, population exodus, and loss of local traditions which threaten the very survival of the city are presented to the “citizens of the web” in PANDORA, in an environment that inspires hope and the desire to participate in knowing and solving such problems. PARTICIPATORY NETWORKS AND DATABASES FOR SUSTAINABILITYRESEARCHAND ASSESSMENT.

19. PANDORA: a tool for online participation Information Inform and sensitise people about the sustainability of local development (continual education) Communication Use new technologies as scaffolding to favour communication and critical reflection about resource management methods and forms of organisation for activities in and between cities (user centred) Participation Design scenarios for urban sustainability through participatory tools such as blended focus groups.

21. - information overload + one to one relationship

23. A map that positions the sites about Venice Generalist Sites Ombra.net Venessia.com Myvenice.org Comune.venezia.it Insula.it Lanuovavenezia.it Istitutoveneto.it Sites for experts Sites for citizens Salve.it Forumperlalaguna Sites about Sustainable Development

24. Statistics Pandora.it AUDIENCE march 05: • Visits 1800 • Pages Visited 17.000 x month • Average consumption: 10 minutes x visit Participation ACTIVITIES march 05 • 64 registered, 170 messages written Trend: • From the time the site was put on line in May 04 there has been a continuous growth in traffic especially in the number of visits to the site. The average “consumption” however has not varied substantially.

25. The Visions Project • The VISIONS Project (Integrated Visions for a Sustainable Europe) was a three-year project which started in February 1998. It was funded by DG RTD of the European Commission through the 4th Framework Programme, Theme 4 Human Dimensions of Environmental Change (Contract no.: ENV4-CT97-0462). • The involvement of actors of policy and decision processes - policy makers, business community, NGO's, public, etc. in the design and tuning of the integrated visions must be seen as a quality assurance process, helping amongst other things with the identification and evaluation of consensus and conflict between multiple perspectives in alternative scenarios. The participatory processes deployed in VISIONS have led to some research into interfaces between scientific and non-scientific audiences, including the conditions and types of efficient involvement of actors of policy and decision processes in sustainable development challenges and debate, taking into account several publics concerned. • http://alba.jrc.it/visions/

26. CONTENTS • Theoretical Framework • PANDORA: a tool for on-line participation • Experiments and Results

27. Experiments and Results • Phase 1 • On line debate: hot issues for the city of Venice; • Surveys: collecting information and feedback • Phase 2 • Blended focus groups: on line activities activated and concluded with meetings in person • Continuous monitoring • _________________________________________________ • Phase 3 • Supporting institutional processes: environmental council; socio-environmental accounting

28. Phase 1

29. Phase 2 The Blended FG as a learning environemnt for expression, sharing and debate about local sustainability  Collective intelligence The Blended FG as a virtual space of sharing, legitimisation, and co-learning for territorial action  Development scenarios

30. Phase 2 The blended focus group Results

31. Continuous Monitoring Analysis of the discrepancy that exists between the expectations anddesires of the clients and their inherent perceptions of a given “service”. SERVQUAL PANDORA Tool and service for informing, communicating and allowing participation about themes that are linked to local sustainability for the citizens of the Web

32. Continuous Monitoring • The importance of: • Usability • Contents • Participation & Interaction

33. Phase 3

34. Phase 3 The City of Venice’s Environmental Council Consultation body of the City of Venice to incenivate «debate and collaboration among associations, enterprises, groups and citizens who consider the environment as a common good that should be cared for»

35. Future Scenario for PANDORA? Participatory decision support on line for ... …wise intervention on the ground

36. Participatory Planning and Decision Making Help us to learn more... • Does legislation oblige administrations in your country to participate with the public? • Do you have experience with any forms of public participation? • What would be the difficulties and benefits for your office with conducting an on line public participation program? ...please spend some time over the next week with PANDORA