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Jos Gerrese www.ganeshaconsult.nl. The Mobile Commercial Challenge. Agenda. Historic overview Remedies Fundamental law of pricing Infrastructure aspects Commercial aspects actors and revenues Partnering models Warning Conclusions. Brief Historic Overview 1.
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Jos Gerrese www.ganeshaconsult.nl The Mobile Commercial Challenge
Agenda • Historic overview • Remedies • Fundamental law of pricing • Infrastructure aspects • Commercial aspects • actors and revenues • Partnering models • Warning • Conclusions
Brief Historic Overview 1 • In telecom the Sky was the limit • Governments want piece of the pie • GSM is success; Internet is success UMTS will be a success too • € 150 billion license costs • € 2000 per capable head in Europe
Brief Historic Overview 2 • Infrastructure • Ca. € 125 billion new investments • New handsets • Cell location issues • End of Hype • Bankruptcies • 550.000 redundancies • Criminal top executives
TheRemedies1 • Industry must restore credibility in order to find new investors • “Newest Economy”: no business without profits • Develop UMTS applications that satisfy customers so that they render profitable revenues
The Remedies 2 • Credibility • Some operators demonstrated possibility to bounce back and find new funding • Profitability • Competitive environment killed most competitors • Prices can be raised to profitable levels • Services and Applications • ?? No killer application • Multi-media messaging • Market segment specific information
Fundamental Law of Pricing • The selling price for any service, goods or application lies between: • The Minimum level to reach a defined profit to the seller • The Maximum level being the added business value to the buyer
Infrastructure aspects • Cell structure • Density 4 x GSM • Difficult to find locations • People resist placing antennas out of radiation fear and esthetic reasons • Handsets • New technology • Wideband • Better and larger screens • Battery life • expensive handset
Commercial aspects • Can we earn back the € 275 billion ? Quick &Dirty: NPV analysis • Assumptions • Interest rate 7,5 % • Average annual spend per customer € 1200 • Market has 80 million target customers • 1 employee per 10.000 customers € 75.000 p/a • No costs yet for CRM, Billing etc..
Governments Licensed Telcos Telcos with infrastructure Application developers Hardware developers Customers Airtime per time unit Basic subscriptions Service specific subscriptions Services pay for use Actors and Revenues
back-to-back revenues between chain partners Value Chain Model Total Chain Value = price paid by end user
Meshed Interworking Model Appl. Prov. Service Provider Appl. Prov. Operator Appl. Prov. Customer Group Service Provider Customer Group Operator Operator Service Provider Operator Service Provider Customer Group Customer Group Appl. Prov.
Warning • We have seen what greed, hype and government forced competition did to the telecom industry • The power/energy sector is now undergoing the same diseases • Be aware of your energy supply • If ICT is the oxygen of society than power supply is the bloodstream • No blood No oxygen !!
Conclusions • Greed, Hype and forced competition brought the industry on its knees • UMTS is not successful by default • All potential users must use it • A meshed co-operation model has more chances for success than a chain model • No profits No business
GANESHA consult Thanks for your attention j.gerrese@wxs.nl phone: +31 71 5416959 fax: +31 71 5894800