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The Desire2Learn (D2L) Experience Common Solutions Group Talk

The Desire2Learn (D2L) Experience Common Solutions Group Talk . Aisha Jackson Program Manager – Teaching & Learning Applications Thursday, September 19, 2013. ≈32,000 Students. ≈2,100 Faculty. Selection Criteria. Implementation Schedule. Growth in Usage. Tool Usage. And then….

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The Desire2Learn (D2L) Experience Common Solutions Group Talk

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  1. The Desire2Learn (D2L) ExperienceCommon Solutions Group Talk Aisha JacksonProgram Manager – Teaching & Learning Applications Thursday, September 19, 2013

  2. ≈32,000 Students ≈2,100 Faculty

  3. Selection Criteria

  4. Implementation Schedule

  5. Growth in Usage

  6. Tool Usage

  7. And then…

  8. Root Cause D2L Said… CU-Boulder said yes, but… No consideration of risk and potential impact to CU-Boulder Lack of communication about change We weren’t informed of work We weren’t given a choice in scheduling the work • Failure while migrating CU-Boulder to new file storage system

  9. Managing After the Outage • Transparency and communication was key • Accessed the best past forward with D2L

  10. Changing Our Agreement • Consider risk and impact when making changes • Notify us of changes that have the potential of impacting our campus

  11. What’s next? Outage Related Non-Outage Related Framework for evaluating 3rd Party Integrations Making D2L easier to use • Facilitating department level contingency planning • Improving the management of D2L as a vendor

  12. Discussion and Questions… aisha.jackson@colorado.edu

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