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HSL Ticketing, Passenger information and Fare system 2013->2016 Pirkko Lento, Helsinki

HSL Ticketing, Passenger information and Fare system 2013->2016 Pirkko Lento, Helsinki. P. Mäntsälä. Hyvinkää. Järvenpää. Nurmijärvi. Pornainen. Tuusula. Vihti. Kerava. Sipoo. Vantaa. Espoo. Helsinki. Kauniainen. Kirkko- nummi. Travel card since 2002. The metropolitan area

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HSL Ticketing, Passenger information and Fare system 2013->2016 Pirkko Lento, Helsinki

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  1. HSL Ticketing, Passenger information and Fare system 2013->2016Pirkko Lento, Helsinki P

  2. Mäntsälä Hyvinkää Järvenpää Nurmijärvi Pornainen Tuusula Vihti Kerava Sipoo Vantaa Espoo Helsinki Kauniainen Kirkko- nummi Travel card since 2002 The metropolitan area • Helsinki, Espoo, Kauniainen and Vantaa • an integrated ticketing system based on tariff zones since 1986 • Travel card since 2002 The third zone • Kerava and Kirkkonummi 2006-07 • Sipoo 2012 Over 800 000 travel card users

  3. Current Travel Card System Buses 1,530 buses, 3,200 drivers Trams 120 trams, 300 drivers Local trains 167 train units, 34 stations, 300 train conductors Metro 16 metro stations, 42 carriage sets Suomenlinna ferry 4 ferry terminals Daily users Approximately 1 million boardings in the system every day

  4. The tickets used now • Zone based fare and ticketing system • Travel card with season tickets: 80 % of the passengers • Travel card with stored value -> single journey tickets bought from the card reader: 10 % of the passengers • Single tickets 10 % • Single paper tickets from the drivers and ticket vending machines • Tickets on disposable contactless cards 2h, period 1-7 days, Suomenlinna ferry 12h • SMS single tickets

  5. Financing PT Operating income EUR 558.2 million in 2012 Ticket revenue Government subsidies for public transport 1.0 % Other income 0.5 % Income from charges 0.8 % Rental income 0.4 % Helsinki internal 23.3 % Regional tickets 18.4 % Ticket revenue 47.9 % Municipal contributions 49.5 % Espoo internal 2.5 % Vantaa internal 1.8 % Extended regional tickets 1.7 % Kirkkonummi internal 0.1 % Kerava internal 0.1 % Kauniainen internal 0.02 % Metropol 0.03 %

  6. The Future • Ticketing and Information System (TIS2014) –project • renewal of the travel card system • implementation of real-time information for passengers, contractors and operators -> contract 5/2012-> in use by the end of 2015 • Renewal of the fare and ticketing system at the same time / soon after -> 2016? • Both projects started in 2006

  7. Vision: TIS2014 and the new fare system The new ticketing, passenger information and fare system is • suitable for the expanding Helsinki region • well functioning, clear and easy for the customer to use • give real-time information before and during the journey • the pricing is considered fair and • the system can easily be expanded geographically during its lifespan.

  8. Current Travel Card System + TIS 1st phase Idesco -> Desfire Single ticket Tourist Contact Card -> Mifare Ultralight SMS ticket Card reader

  9. TIS2014 - What is so special? • The first metropolitan area renewing an existing contactless ticketing system • Real-time transaction and communication system both for ticketing and information • Fully integrated ticketing and information system based on SOA architecture model • Independent service components • Readiness for contactless EMV and NFC-solutions

  10. The new fare zones: Circle/arch model

  11. The Circle Zone Model • Zone boundaries are based on the distance from the centre of the Metropolitan area (the centre of Helsinki) • The new zones will not necessarily follow any municipal boundaries • There will be no internal tickets, only circle zone tickets • The customer will always buy two circle zones in the inner circle zones area (A, B and C) • The cheapest tickets will often cover a larger area than the present system • The circle model is easier to expand, if/when the HSL-area expands and/or the municipal structure changes

  12. TIS2014 time schedule

  13. The fare system 2016- next steps • Defining the principles of ticket prices and long term tariff policy • Pricing of the zones and ticket types (season ticket, value ticket, single ticket) • Reduced price ticket groups, free travel -> The effects on PT use, municipal economy etc -> the opinions/statements of the municipalities • HSL Board’s decision on the principles in December 2013 • How will the customer see the new system? Planning has started with TIS2014

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